Recall 17V207 affects 1,165 2013-2016 Mci J4500 vehicles for a front sway-bar crack risk. Repair is free at any franchised Mci dealer.
Mci is recalling 1,165 2013-2016 J4500 coaches because the front sway bar can crack at the bushing and clamp locations. If it cracks, the bar can detach, affect handling, and increase crash risk; the Mci dealer repair will be free once available.
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What's wrong?
The front sway bar on the 2013-2016 Mci J4500 is part of the front suspension. It connects the left and right sides of the suspension and helps limit body lean when the coach turns, changes lanes, or travels over uneven pavement. The bar is held in place at bushing and clamp points, where it sees repeated twisting force.
On affected J4500 coaches, the original non-shot-peened sway bar can develop fatigue cracks at those bushing and clamp locations. Shot peening is a surface treatment that strengthens the metal against repeated stress. Without that treatment, the bar can crack under certain service conditions instead of lasting for the service life Mci expected.
An owner or fleet operator is unlikely to feel this problem from the driver seat before the bar cracks. The warning sign is visual: cracking of the sway bar can be found during the vehicle's required maintenance inspections.
Who's affected?
Covers the J4500 across the 2013-2016 model years, all tied to the same suspension component.
| 2016 Mci J4500 | suspension component |
|---|---|
| 2015 Mci J4500 | suspension component |
| 2014 Mci J4500 | suspension component |
| 2013 Mci J4500 | suspension component |
| Units affected | 1,165 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A cracked sway bar can detach from the vehicle, affect handling, and increase the risk of a crash. A maintenance inspection can reveal cracking before detachment, so treat any sway bar damage as a reason to schedule service soon. Repair will be free at any franchised Mci dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2016 Mci J4500 is included in this recall.
- Wait for Mci's owner instructions before scheduling the dealer repair.
- Call Mci customer service at 1-800-241-2947 with questions and reference recall number 17V207 when you call.
- Ask when the free sway-bar assembly replacement opens; the repair addresses the front sway bar cracking at the bushing and clamp locations.
- Drive cautiously until the repair is complete, since a cracked sway bar can detach and affect vehicle handling.
What happens at the repair
Mci has identified the dealer repair: a Mci technician replaces the front sway bar assembly that can crack at the bushing and clamp locations. Parts and labor will be free once the repair is available under the recall. If you already paid out of pocket for a related sway bar repair before the recall notice, Mci's general reimbursement plan is on file for documented expenses. Keep your repair paperwork and ask the service desk how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 27, 2017 | NHTSA published the recall |
|---|---|
| May 15, 2017 | Dealer notification began |
| May 15, 2017 | Interim owner notification (was planned for this date) |
| May 19, 2017 | Dealer notification ended |
| June 13, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V207?
Recall 17V207 covers 1,165 2013-2016 Mci J4500 coaches with a front sway bar that can crack at the bushing and clamp locations. If the sway bar cracks and detaches, handling is affected and crash risk increases. Mci dealers replace the sway bar assembly for free.
What should I do if my 2013-2016 Mci J4500 is on this recall?
Check your VIN to confirm your specific coach is included in recall 17V207. If it is, contact a franchised Mci dealer to arrange the sway bar assembly replacement. Reference recall 17V207 and Mci Service Bulletin 452 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mci's remedy says dealers replace the sway bar assembly free of charge. The recall began on June 13, 2017.
What is the safety risk?
The safety risk is reduced vehicle handling if the front sway bar cracks and detaches. The sway bar helps control body roll and stability. If it separates from the coach, the driver has less predictable handling, which increases crash risk.
What if I bought my Mci J4500 used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific J4500 is included, then contact a franchised Mci dealer and reference recall 17V207.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V207000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 17V207 |
| NHTSA recall # (full) | 17V207000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →