Recall 17V191 covers 97,000 2011-2017 Isuzu Npr Hd, Nrr, Nqr, Npr, Npr Xd, and Reach trucks. A franchised Isuzu dealer tightens wheel hub bolts free.
Isuzu is recalling 97,000 2011-2017 Npr Hd, Nrr, Nqr, Npr, Npr Xd, and Reach trucks because the left rear wheel bearing hub locking bolts were not properly tightened during assembly. Loose bolts can let the wheel assembly move outward from the axle housing, affect vehicle control, reduce braking performance, and increase crash risk; Isuzu dealers will repair the trucks free of charge.
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What's wrong?
The left rear wheel bearing hub is the part of the rear axle that supports the wheel and lets it rotate while carrying the truck's load. The locking bolts clamp that hub in place so the wheel, bearing, and axle stay aligned under driving and braking forces.
On affected 2011-2017 Isuzu trucks, those left rear hub locking bolts were not properly tightened during assembly. When the clamping force is too low, normal road vibration and axle load can let the hardware loosen instead of holding the hub firmly against the axle. That leaves the hub less secure than designed.
There is no warning sign before failure. Owners should not expect a light, message, or clear change in how the truck drives before the loose hub hardware becomes a safety problem.
Who's affected?
Covers 6 Isuzu commercial vehicle lines across the 2011-2017 model years, all tied to the drive axle.
| 2015 Isuzu Npr Hd | drive axle |
|---|---|
| 2014 Isuzu Npr Hd | drive axle |
| 2011 Isuzu Nrr | drive axle |
| 2011 Isuzu Nqr | drive axle |
| 2011 Isuzu Npr | drive axle |
| 2017 Isuzu Nrr | drive axle |
| 2017 Isuzu Nqr | drive axle |
| 2017 Isuzu Npr Xd | drive axle |
| 2017 Isuzu Npr Hd | drive axle |
| 2016 Isuzu Reach | drive axle |
| 2015 Isuzu Reach | drive axle |
| 2016 Isuzu Nrr | drive axle |
| 2016 Isuzu Nqr | drive axle |
| 2016 Isuzu Npr Xd | drive axle |
| 2015 Isuzu Nrr | drive axle |
| 2014 Isuzu Nrr | drive axle |
| 2013 Isuzu Nrr | drive axle |
| 2012 Isuzu Nrr | drive axle |
| 2015 Isuzu Nqr | drive axle |
| 2014 Isuzu Nqr | drive axle |
| 2013 Isuzu Nqr | drive axle |
| 2015 Isuzu Npr Xd | drive axle |
| 2016 Isuzu Npr Hd | drive axle |
| 2016 Isuzu Npr | drive axle |
| 2015 Isuzu Npr | drive axle |
| 2014 Isuzu Npr | drive axle |
| 2013 Isuzu Npr | drive axle |
| 2014 Isuzu Reach | drive axle |
| 2013 Isuzu Reach | drive axle |
| 2012 Isuzu Reach | drive axle |
| 2012 Isuzu Npr | drive axle |
| 2012 Isuzu Nqr | drive axle |
| 2011 Isuzu Npr Hd | drive axle |
| 2013 Isuzu Npr Hd | drive axle |
| 2012 Isuzu Npr Hd | drive axle |
| Units affected | 97,000 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loose left rear wheel bearing hub locking bolts can let the wheel assembly move outward from the axle housing. That affects vehicle control, reduces braking performance, and increases crash risk. Drive cautiously and schedule the inspection soon. Repair is free at any franchised Isuzu dealer.
What should I do?
- Check your VIN to confirm whether your 2011-2017 Isuzu truck is one of the included models: Npr Hd, Nrr, Nqr, Npr, Npr Xd, or Reach.
- Contact a franchised Isuzu dealer to schedule the free inspection and tightening of the left rear wheel bearing hub locking bolts, which fixes bolts that can let the wheel assembly move outward.
- Bring the recall notice if Isuzu mailed one. If not, reference recall number 17V191 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance because loose hub bolts can reduce braking performance.
- Call Isuzu customer service at 1-866-441-9638 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, an Isuzu technician inspects the left rear wheel bearing hub locking bolts and tightens them if needed. The inspection and any tightening are free under the recall, with parts and labor covered by Isuzu. Isuzu has a general reimbursement plan on file for owners who already paid for this same repair before the recall notice. Bring documentation for the prior repair and ask the service desk how to submit it under Isuzu's plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 21, 2017 | NHTSA published the recall |
|---|---|
| April 19, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V191?
Recall 17V191 covers 97,000 2011-2017 Isuzu Npr Hd, Nrr, Nqr, Npr, Npr Xd, and Reach trucks with left rear wheel bearing hub locking bolts that were not tightened correctly during assembly. Isuzu dealers inspect and tighten the bolts for free.
What should I do if my 2011-2017 Isuzu Npr Hd, Nrr, Nqr, Npr, Npr Xd, or Reach is on this recall?
Check your VIN to confirm your specific truck is included in recall 17V191. If it is, contact a franchised Isuzu dealer to schedule the left rear wheel bearing hub bolt inspection. Reference recall number 17V191 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Isuzu dealers inspect the left rear wheel bearing hub locking bolts and tighten them as needed for free at a franchised Isuzu dealer.
What is the safety risk?
Loose left rear wheel bearing hub locking bolts can let the wheel assembly move outward from the axle housing. That can affect vehicle control and reduce braking performance, increasing crash risk. If your VIN is included, schedule the free dealer inspection and tightening.
When did Isuzu start this recall repair?
Isuzu began the recall repair on April 19, 2017. Owners with questions can call Isuzu customer service at 1-866-441-9638, then schedule the free inspection and bolt tightening through a franchised Isuzu dealer if their VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V191000 |
|---|---|
| Isuzu customer service | 1-866-441-9638 |
| NHTSA recall # | 17V191 |
| NHTSA recall # (full) | 17V191000 |
Source documents
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Download Misc. Document (PDF)
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Download Recall Investigation Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Recall Report (PDF)
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Download Quarterly Report (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →