Recall 17V187 affects 2,161 2012-2018 Entegra motorhomes, including Cornerstone, Anthem, and Aspire, for loose front ball joints. Repair is free.
Entegra is recalling 2,161 2012-2018 Cornerstone, Anthem, and Aspire motorhomes built on Spartan Motors chassis because the independent front suspension ball joints can loosen and separate. A separated ball joint can cause loss of steering control and increase crash risk, and the Entegra dealer repair will be free once available.
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What's wrong?
The front suspension ball joints on affected 2012-2018 Entegra Cornerstone, Anthem, and Aspire motorhomes connect steering and suspension parts while letting the front wheels move and turn. They sit in the independent front suspension, the assembly that supports the front of the coach and lets each front wheel react to the road without moving the other side the same way.
On these motorhomes, the ball joints can loosen where they seat against the mating suspension part. If that looseness progresses, the joint can separate from its mating part. Once separation begins, the steering linkage no longer holds the wheel in the intended position, and the driver can have a partial loss of steering control.
Before complete separation, a mechanic can see a gap between the ball joint seating flange and the part it fits against. From the driver's seat, the warning sign is a slight steering misalignment or wandering, with a pull to one side.
Who's affected?
Spans Cornerstone, Anthem, and Aspire motorhomes across the 2012-2018 model years, all tied to the same front control arm component.
| 2012 Entegra Cornerstone | control arm |
|---|---|
| 2017 Entegra Anthem | control arm |
| 2016 Entegra Anthem | control arm |
| 2018 Entegra Aspire | control arm |
| 2017 Entegra Cornerstone | control arm |
| 2015 Entegra Cornerstone | control arm |
| 2014 Entegra Cornerstone | control arm |
| 2013 Entegra Cornerstone | control arm |
| 2012 Entegra Anthem | control arm |
| 2013 Entegra Anthem | control arm |
| 2016 Entegra Cornerstone | control arm |
| 2018 Entegra Cornerstone | control arm |
| 2013 Entegra Aspire | control arm |
| 2017 Entegra Aspire | control arm |
| 2015 Entegra Anthem | control arm |
| 2018 Entegra Anthem | control arm |
| Units affected | 2,161 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A separated ball joint can cause loss of steering control and increase the risk of a crash. Steering pull, wandering, or a visible gap at the ball joint are warning signs to treat seriously. If steering feels off, park the vehicle and call the dealer before the next trip. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2018 Entegra Cornerstone, Anthem, or Aspire is included in this recall.
- Contact Entegra customer service or a franchised Entegra dealer for the current repair instructions.
- Ask whether a Spartan service center must handle the free ball-joint service that cleans, thread-locks, reinstalls, and torques the front suspension joint.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 17V187 when you call.
- Drive cautiously until the repair is complete. Avoid sudden steering inputs and leave extra room to stop.
What happens at the repair
The known repair is mechanical and focused on the independent front suspension ball joint. At the service center, an Entegra technician removes the affected ball joint, cleans it, applies thread locker, reinstalls it, and torques it correctly. Parts and labor are covered under the recall once the dealer repair is available. Entegra lists a general reimbursement plan for this campaign, so documented out of pocket repairs tied to this ball joint issue can be submitted under the manufacturer's standard reimbursement plan. Bring repair paperwork and payment records to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 17, 2017 | NHTSA published the recall |
|---|---|
| April 25, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V187?
Recall 17V187 covers 2,161 2012-2018 Entegra Cornerstone, Anthem, and Aspire motorhomes built on a Spartan chassis. The front suspension ball joints can loosen and separate, causing partial loss of steering. Spartan service centers will clean, secure, and properly torque the ball joints for free.
What should I do if my 2012-2018 Entegra Cornerstone, Anthem, or Aspire is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 17V187. If it is, contact Entegra or a Spartan service center and ask for the front suspension ball-joint recall repair. Reference recall number 17V187000 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost. For recall 17V187, Spartan service centers remove the affected ball joints, clean them, apply thread locker, and reinstall them with proper torque free of charge.
What is the safety risk?
The safety risk is loss of steering control. If a front suspension ball joint separates, the motorhome can lose steering control and the crash risk increases. Confirm the VIN, then arrange the free repair through Entegra or a Spartan service center.
What if I bought my Entegra motorhome used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Entegra motorhome is included, then reference recall number 17V187000 when you call Entegra or Spartan customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V187000 |
|---|---|
| Entegra customer service | 1-800-543-4277 |
| NHTSA recall # | 17V187 |
| NHTSA recall # (full) | 17V187000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →