Recall 17V109 affects 10 2015-2016 Altec AH150, AH125, and HL125 aerial device vehicles for rotation-bearing fastener failure. Repair is free at a franchised Altec dealer.
Altec is recalling 10 2015-2016 AH150, AH125, and HL125 aerial device vehicles because rotation bearing fasteners can fail. If the fasteners that attach the aerial device to the truck fail, the boom can move unintentionally, increasing the risk of injury or death, and Altec dealers will complete the free repair.
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What's wrong?
The rotation bearing fasteners on 2015-2016 Altec AH150, AH125, and HL125 aerial device vehicles hold the rotation bearing to the equipment structure. That bearing is the large turntable connection that lets the aerial device rotate while the base stays secured. The fasteners have to keep steady clamp force as the boom moves and loads shift.
On affected vehicles, the fasteners came from a manufacturing period tied to environmental hydrogen embrittlement. In plain terms, hydrogen trapped in the metal weakens the fastener from inside, especially when the heat treating process leaves it more vulnerable. There is no visible difference between affected and unaffected fasteners, so the issue is in the metal processing, not in an obvious surface defect.
Owners or operators are most likely to learn about the problem during the required annual preventive maintenance inspection. The fasteners are torque checked during that inspection, and defective fasteners are normally found when they are broken or do not hold the required torque.
Who's affected?
Covers AH150, AH125, and HL125 models across the 2015 and 2016 model years, all under the equipment component.
| 2015 Altec AH150 | Equipment |
|---|---|
| 2015 Altec AH125 | Equipment |
| 2016 Altec AH150 | Equipment |
| 2015 Altec HL125 | Equipment |
| 2016 Altec HL125 | Equipment |
| 2016 Altec AH125 | Equipment |
| Units affected | 10 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the fasteners that attach the aerial device to the truck fail, the boom can move without command, increasing the risk of personal injury or death to the user or people nearby. Keep annual preventive maintenance current, since defective fasteners are normally found during that inspection. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Altec AH150, AH125, or HL125 aerial device vehicle is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to arrange the free dealer inspection.
- Schedule the rotation-bearing fastener inspection and, if needed, replacement that prevents the boom from moving unintentionally if the fasteners fail.
- Reference recall number 17V109 and Altec recall MAB 651 when you call, or bring the recall notice if you received one.
- Keep people clear of the aerial device until Altec confirms the fasteners passed inspection or the repair is complete.
What happens at the repair
At the dealer, an Altec technician inspects the rotation bearing fasteners on the affected aerial device and replaces any failed or suspect fasteners. The inspection and any needed replacement are free under recall 17V109. Altec has a general reimbursement plan on file for owners who paid out of pocket for this recall-related fastener repair before the notice. Bring repair orders, receipts, and payment records to the service desk, or contact Altec customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 17, 2017 | NHTSA published the recall |
|---|---|
| February 24, 2017 | Owner notification mailed |
| February 24, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V109?
Recall 17V109 covers 10 2015-2016 Altec AH150, AH125, and HL125 aerial device vehicles with rotation bearing fasteners that can fail. If those fasteners fail, the boom can move unintentionally and raise the risk of personal injury or death to the user or people nearby.
What should I do if my 2015-2016 Altec AH150, AH125, or HL125 is on this recall?
Check your VIN to confirm your specific aerial device vehicle is included in recall 17V109. If it is, contact an Altec dealer to schedule the fastener inspection. Altec dealers will replace the fasteners if needed. Reference recall number 17V109 and Altec recall number MAB 651 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Altec dealers will inspect the rotation bearing fasteners and replace them if needed free of charge. Altec customer service is listed at 1-877-462-5832 for this recall.
What is the safety risk?
The safety risk is unintended boom movement if the fasteners attaching the aerial device to the truck fail. That can put the aerial device user and nearby people at risk of personal injury or death. The remedy is an Altec dealer inspection and fastener replacement if needed.
When did Altec notify owners about this recall?
Altec notified owners, and the recall began on February 24, 2017. If you own a 2015-2016 Altec AH150, AH125, or HL125 and never received a notice, check your VIN and reference recall 17V109 when you contact an Altec dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V109000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 17V109 |
| NHTSA recall # (full) | 17V109000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →