Recall 17V099 affects 2,787 2016-2017 Gillig Low Floor buses for low-visibility front turn signal reflectors. Repair is free at any franchised Gillig dealer.
Gillig is recalling 2,787 2016-2017 Low Floor transit buses because the front LED turn signals with integrated side reflex reflectors are not sufficiently visible to other drivers or pedestrians. Reduced visibility increases crash risk, and Gillig dealers will complete the recall repair free of charge.
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What's wrong?
The front LED turn signals on 2016-2017 Gillig Low Floor buses tell other drivers and pedestrians when the bus is turning. These light units also include side reflex reflectors, which bounce light back toward traffic so the bus is easier to see from an angle. The system depends on the lamp and reflector being visible at the angle where they are mounted.
On affected buses, the LED turn signal unit was designed and certified using a reference angle that did not match its actual installed position on the bus. At the final mounting angle, the turn signal and reflector do not meet FMVSS number 108 visibility requirements under some test conditions. The issue is not a burned-out bulb. It is a lighting design and installation-angle problem.
There is no warning sign before failure. The turn signal can still illuminate, but other drivers or pedestrians do not get the visibility the safety standard requires.
Who's affected?
The scope spans 2 model years for the Low Floor bus, with the same turn signal component listed for both years.
| 2017 Gillig Low Floor | Turn signal |
|---|---|
| 2016 Gillig Low Floor | Turn signal |
| Units affected | 2,787 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Reduced visibility makes the bus harder for other drivers and pedestrians to see, which increases the risk of a crash. Treat LED turn signal or reflector units that are not working as intended as a reason to schedule the recall repair soon. Repair is free at any franchised Gillig dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Gillig Low Floor is included in this recall.
- Contact a franchised Gillig dealer to schedule the free LED turn signal and reflector replacement that restores front signal and reflector visibility.
- Bring the recall notice if Gillig mailed one. If not, reference recall number 17V099 when you call.
- Use extra care around other traffic and pedestrians until the LED signal and reflector units are replaced.
What happens at the repair
At the dealer, a Gillig technician replaces the front LED turn signal and reflector units covered by recall 17V099. The replacement parts and labor are free under the recall. The repair addresses the units with integrated side reflex reflectors that were not sufficiently visible to other drivers or pedestrians. Gillig's general reimbursement plan is on file for documented out-of-pocket repairs tied to this recall. If you already paid for the same repair, bring the repair order and payment documentation to the service desk or contact Gillig customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 14, 2017 | NHTSA published the recall |
|---|---|
| March 31, 2017 | Owner notification mailed |
| March 31, 2017 | Dealer notification began |
| March 31, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 31, 2017 | Interim owner notification (was planned for this date) |
| April 14, 2017 | Dealer notification ended |
Frequently asked questions
What is recall 17V099?
Recall 17V099 covers 2,787 2016-2017 Gillig Low Floor transit buses with front LED turn signal and side reflector units that do not provide enough visibility. Gillig will replace the affected LED turn signal and reflector units for free.
What should I do if my 2016-2017 Gillig Low Floor is on this recall?
Check your VIN to confirm the bus is included in recall 17V099. If it is, contact a franchised Gillig service location or Gillig customer service at 1-800-735-1500 to arrange replacement of the LED turn signal and reflector units. The repair is free.
Is the recall repair free?
Yes. Gillig's recall remedy states that the LED turn signal and reflector units will be replaced free of charge. Federal recall law requires the manufacturer to repair the defect at no cost when the vehicle is included in the recall.
What is the safety risk?
The safety risk is reduced visibility to other drivers or pedestrians. The affected front LED turn signals with integrated side reflectors do not meet FMVSS 108 visibility requirements, which increases crash risk. The fix is replacement of the affected lighting units.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V099000 |
|---|---|
| Gillig customer service | 1-800-735-1500 |
| NHTSA recall # | 17V099 |
| NHTSA recall # (full) | 17V099000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →