Recall 17V096 covers 2,483 2014-2016 Thor Motor Coach Tuscany Xte, Tuscany, and Palazzo motorhomes with unsecured wipers. Repair is free.
Thor Motor Coach is recalling 2,483 2014-2016 Tuscany Xte, Tuscany, and Palazzo motorhomes because improperly installed or secured windshield wiper systems can fail during use. If the wipers fail, drivers lose visibility and crash risk rises; Thor Motor Coach dealers will complete the free repair.
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What's wrong?
The windshield wiper system on 2014-2016 Thor Motor Coach Tuscany Xte, Tuscany, and Palazzo motorhomes is supposed to keep the driver's view clear while the vehicle is moving. The arms, linkage, and mounting hardware have to stay aligned and firmly secured so the blades sweep the windshield in the right pattern.
On affected motorhomes, the wiper system was not properly secured during manufacturing. As the wipers run, loose or misaligned parts can let the sweep pattern shift, the arms bind, or the blades cross into each other. If the system keeps running in that condition, the wipers can stop working during operation.
Owners can notice the wipers slowing down, getting entangled, or moving in a different sweep pattern than usual. Those are warning signs that the wiper system is not staying in position.
Who's affected?
Spans three motorhome lines across three model years, all tied to the same wiper system.
| 2016 Thor Motor Coach Tuscany Xte | wiper system |
|---|---|
| 2016 Thor Motor Coach Tuscany | wiper system |
| 2016 Thor Palazzo | wiper system |
| 2015 Thor Palazzo | wiper system |
| 2014 Thor Motor Coach Tuscany | wiper system |
| 2014 Thor Motor Coach Tuscany Xte | wiper system |
| 2014 Thor Motor Coach Palazzo | wiper system |
| 2015 Thor Motor Coach Tuscany Xte | wiper system |
| 2015 Thor Motor Coach Tuscany | wiper system |
| Units affected | 2,483 |
| Field incidents | NHTSA has logged 10 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
If the windshield wipers fail, visibility drops and crash risk increases. Slower wiper movement, tangled wipers, or a shifted sweep pattern are warning signs. If you see those signs, limit driving in rain and schedule the inspection and nut tightening soon. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2014-2016 Thor Motor Coach Tuscany Xte, Tuscany, or Palazzo is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free windshield-wiper inspection and wiper-nut tightening that fixes the failure-prone wiper system.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 17V096 when you call.
- Avoid driving in rain or low-visibility conditions until the wiper system is inspected and secured.
What happens at the repair
At the dealer, a Thor Motor Coach technician inspects the windshield wiper system and tightens the wiper nuts to the proper specifications as needed. The recall repair is free, including parts and labor tied to the inspection and tightening. Because Thor Motor Coach has a general reimbursement plan on file, owners who already paid for a related wiper system repair can ask customer service or the service desk how to submit documented expenses under that plan. Keep any repair invoice or proof of payment with your recall paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 14, 2017 | NHTSA published the recall |
|---|---|
| April 12, 2017 | Owner notification mailed |
| April 13, 2017 | Dealer notification began |
| April 13, 2017 | Dealer notification ended |
| April 13, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V096?
Recall 17V096 covers 2,483 2014-2016 Thor Motor Coach Tuscany Xte, Tuscany, and Palazzo motorhomes with windshield wiper systems that were improperly installed or secured. The wipers can fail during operation, reducing driver visibility and increasing crash risk.
What should I do if my 2014-2016 Thor Motor Coach Tuscany Xte, Tuscany, or Palazzo is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 17V096. If it is, contact a franchised Thor Motor Coach dealer to schedule the wiper-system inspection. The dealer will tighten the wiper nuts to proper specifications as needed, free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Thor Motor Coach dealers will inspect the windshield wiper system and tighten the wiper nuts to the proper specifications as needed for free.
Is it safe to drive with this windshield wiper recall?
The risk is reduced visibility if the windshield wipers fail during operation. If your VIN is included, schedule the free dealer inspection and repair before driving in rain or conditions where wipers are needed.
What if I bought my Thor Motor Coach motorhome used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Tuscany Xte, Tuscany, or Palazzo is included, then reference recall 17V096 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V096000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 17V096 |
| NHTSA recall # (full) | 17V096000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →