Recall 17V094 affects 2 2015 Mercedes-Benz Sprinter 3500 and Sprinter 2500 vehicles missing a driveshaft catch strap. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 2 2015 Sprinter 3500 and Sprinter 2500 vans under recall 17V094 because they were built without a driveshaft catch strap. A loose driveshaft can strike and puncture the gas tank, create a fuel leak, and increase fire risk; Mercedes-Benz dealers will install the catch strap free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The driveshaft on the 2015 Mercedes-Benz Sprinter 2500 and Sprinter 3500 carries engine power from the transmission toward the rear axle. As it spins, it has to stay centered under the van and clear of nearby parts, including the fuel tank. A driveshaft catch strap is a restraint that helps keep a loose driveshaft from swinging or dropping into the tank area.
These Sprinter vans were built without that catch strap. The issue traces to market introduction vehicles produced before the final certified equipment for this configuration was defined. If a driveshaft loosens, the missing strap leaves it free to strike the fuel tank, which is why the recall relates to fuel system integrity as well as the driveline.
There is no warning sign before failure. A driver should not count on noise, vibration, or a dashboard light to appear before the missing strap becomes a safety problem.
Who's affected?
Covers both Sprinter 2500 and Sprinter 3500 vans using the same driveline component.
| 2015 Mercedes-Benz Sprinter 3500 | driveline |
|---|---|
| 2015 Mercedes-Benz Sprinter 2500 | driveline |
| Units affected | 2 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and Sprinter model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A loose driveshaft can strike and puncture the gas tank. That can cause a fuel leak and increase the risk of a fire. Schedule the recall repair soon, and stop using the vehicle if you see or smell fuel. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2015 Mercedes-Benz Sprinter 3500 or Sprinter 2500 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free driveshaft catch strap installation that keeps a loose driveshaft from striking the fuel tank.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 17V094 when you call.
- Drive cautiously until the repair is complete, and stop using the van if you see or smell fuel.
What happens at the repair
At the dealer, a Mercedes-Benz technician installs a driveshaft catch strap so a loose driveshaft is restrained before it can strike the fuel tank. The recall repair is free, and parts and labor are covered. Out-of-pocket repairs already paid are handled through the existing new vehicle warranty, not through a separate reimbursement program, since the involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 10, 2017 | NHTSA published the recall |
|---|---|
| April 27, 2017 | Owner notification mailed |
| May 26, 2017 | Dealer notification began |
| May 26, 2017 | Dealer notification ended |
| June 6, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V094?
Recall 17V094 covers 2 2015 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles built without a driveshaft catch strap. A loose driveshaft can strike and puncture the fuel tank, creating a fuel leak and increasing fire risk. Mercedes-Benz dealers will install the catch strap for free.
What should I do if my 2015 Mercedes-Benz Sprinter 2500 or Sprinter 3500 is on this recall?
Check your VIN to confirm your specific van is included in recall 17V094. If it is, contact a franchised Mercedes-Benz dealer and ask for the free driveshaft catch strap installation. Reference recall 17V094 when you call the service desk.
Is the recall repair free?
Yes. Federal recall law requires the defect to be repaired at no cost, and Mercedes-Benz dealers will install the driveshaft catch strap free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is a loose driveshaft striking and puncturing the fuel tank. That can cause a fuel leak and increase the risk of a fire. If your VIN is included, arrange the free dealer repair before relying on the van for regular use.
What if I bought my Mercedes-Benz Sprinter used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2015 Sprinter 2500 or Sprinter 3500 is included, then contact a franchised Mercedes-Benz dealer for the free catch strap installation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V094000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 17V094 |
| NHTSA recall # (full) | 17V094000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →