Recall 17V077 covers 5,882 2017 Mercedes-Benz GLE and GLS vehicles with center-console latches that can unlatch in crashes. Repair is free at franchised Mercedes-Benz dealers.
Mercedes-Benz is recalling 5,882 2017 GLE350, GLS450, GLS550, and related GLE and GLS vehicles because the center console can unlatch in certain crash events. Unsecured objects inside the console can fly around the cabin and strike occupants, increasing injury risk, so Mercedes-Benz dealers will repair the latch free of charge.
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What's wrong?
The center console latch on the 2017 Mercedes-Benz GLS550, GLE550E, AMG GLS63, AMG GLE63, AMG GLE43, GLE350, GLS450, GLE63S, and Gle 400 SUVs is supposed to keep the console doors closed. The latch lever hooks over its contact point so the lid stays shut during normal driving and during certain crash forces.
On affected SUVs, the bumper stop inside the console was built with production tolerances that reduce the needed overlap at the latch lever. In plain terms, the latch does not hold as securely as designed. In certain crash events, the center console can unlatch, and items stored inside can fly around the cabin.
There is no warning sign before failure. The console can look and feel normal during everyday use, so the VIN check and dealer inspection decide whether the recall applies.
Who's affected?
Includes GLE, GLS, and AMG SUV variants from the same model year, all tied to the latches/locks/linkages system.
| 2017 Mercedes-Benz GLS550 | Latches/locks/linkages |
|---|---|
| 2017 Mercedes-Benz GLE550E | Latches/locks/linkages |
| 2017 Mercedes-Benz AMG GLS63 | Latches/locks/linkages |
| 2017 Mercedes-Benz AMG GLE63 | Latches/locks/linkages |
| 2017 Mercedes-Benz AMG GLE43 | Latches/locks/linkages |
| 2017 Mercedes-Benz GLE350 | Latches/locks/linkages |
| 2017 Mercedes-Benz GLS450 | Latches/locks/linkages |
| 2017 Mercedes-Benz GLE63S | Latches/locks/linkages |
| 2017 Mercedes-Benz Gle 400 | Latches/locks/linkages |
| Units affected | 5,882 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2017 Mercedes-Benz GLE or GLS model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
During a crash, loose objects left inside the center console can come out if the console does not stay latched, strike occupants, and increase injury risk. Keep loose items out of the center console until the repair is complete. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2017 Mercedes-Benz GLS550, GLE550E, AMG GLS63, AMG GLE63, AMG GLE43, GLE350, GLS450, GLE63S, or Gle 400 model is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free center-console latch modification that keeps stored objects contained in a crash.
- Bring the recall notice if Mercedes-Benz mailed one, or reference recall number 17V077 when you call.
- Keep loose objects out of the center console until the repair is complete.
What happens at the repair
At the dealer, a Mercedes-Benz technician modifies the center console latch so the console stays latched during crash events and loose items inside stay contained. The recall repair is free at the dealer now, with parts and labor covered. If you already paid out of pocket for a related center console latch repair before the recall notice, Mercedes-Benz uses its standard reimbursement plan for documented, qualifying expenses. Bring prior repair paperwork to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 8, 2017 | NHTSA published the recall |
|---|---|
| February 23, 2017 | Dealer notification began |
| February 23, 2017 | Dealer notification ended |
| March 10, 2017 | Owner notification mailed |
| March 10, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 10, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V077?
Recall 17V077 covers 5,882 2017 Mercedes-Benz GLE and GLS vehicles with a center-console latch defect. In certain crash events, the console can unlatch and let objects inside move through the cabin, increasing injury risk. Mercedes-Benz dealers will modify the console for free.
What should I do if my 2017 Mercedes-Benz GLE or GLS is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V077. If it is, contact a franchised Mercedes-Benz dealer to schedule the center-console repair. Reference recall number 17V077 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz will modify the center console free of charge at any franchised Mercedes-Benz dealer.
What is the safety risk?
The risk is loose objects striking occupants during a crash. The recall covers a center console that can unlatch in certain crash events, allowing items inside the console to move through the cabin. Secure loose items until the dealer completes the free repair.
What if I bought my Mercedes-Benz GLE or GLS used?
The free repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your 2017 Mercedes-Benz vehicle is included, then contact a franchised Mercedes-Benz dealer and reference recall number 17V077.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V077000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 17V077 |
| NHTSA recall # (full) | 17V077000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →