Recall 17V057 affects 17,197 2016-2017 Chevrolet Cruze vehicles for incorrectly welded front seat-back frames. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 17,197 2016-2017 Cruze cars because an incorrectly welded bracket in the driver or front passenger seat-back recliner mechanism can affect the head restraints. In a crash, the front seat-backs can break and raise injury risk for occupants; Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The front seat-back frame on a 2016-2017 Chevrolet Cruze is the metal structure inside the driver or front passenger seat. It supports the seat back, holds the recliner mechanism, and keeps the head restraint in the right position for occupant support during a crash.
The recall concerns a recliner bracket that was supplied in an incorrect configuration before the seat-back frame was built. When that bracket sat out of position, the welds between the bracket and the seat-back frame did not meet GM's requirements. In a crash, that weak connection can keep the head restraint from working as designed.
An owner can notice looseness on one or more sides of the driver or front passenger seat back. That looseness is the warning sign to take seriously before the seat is loaded in a crash.
Who's affected?
Spans the 2016 and 2017 Cruze, with the same front seat head-restraint component listed for both.
| 2016 Chevrolet Cruze | seat assembly |
|---|---|
| 2017 Chevrolet Cruze | seat assembly |
| Units affected | 17,197 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific car.
What's the safety risk?
In a crash, a front seat-back can break, increasing injury risk for people in the front seats. Looseness on the driver or front passenger seat-back is a warning sign; schedule the inspection soon if you notice it. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Chevrolet Cruze is included in this recall.
- Contact a franchised Chevrolet dealer to schedule the free seat inspection and seat-back-frame replacement for any incorrectly welded recliner bracket.
- Bring the recall notice, or reference recall number 17V057 and Chevrolet recall 17035 when you call.
- Call Chevrolet customer service at 1-800-222-1020 if the dealer needs help matching the recall to your Cruze.
- Use extra care with front-seat passengers until the repair is complete; the seat-backs are at risk of breaking in a crash.
What happens at the repair
At the dealer, a Chevrolet technician inspects the front passenger seat and checks whether the seat back frame has an incorrectly welded recliner bracket. If the frame is affected, the technician replaces the seat covered by the recall. The inspection and replacement are free. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles are under warranty. Ask the Chevrolet service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| January 26, 2017 | NHTSA published the recall |
|---|---|
| January 26, 2017 | Dealer notification began |
| January 26, 2017 | Dealer notification ended |
| February 28, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V057?
Recall 17V057 covers 17,197 2016-2017 Chevrolet Cruze vehicles with a front-seat recliner bracket weld issue. In a crash, the front seat-backs can break and increase injury risk. Chevrolet dealers inspect the front passenger seats and replace incorrectly welded seat-back frames for free.
What should I do if my 2016-2017 Chevrolet Cruze is on this recall?
Check your VIN to confirm your specific Cruze is included in recall 17V057. If it is, contact a franchised Chevrolet dealer to schedule the seat inspection and repair. Reference recall 17V057 or Chevrolet recall 17035 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Chevrolet dealers perform this recall repair free of charge. The dealer will inspect the front passenger seats and replace any incorrectly welded seat-back frames.
What is the safety risk in recall 17V057?
The safety risk is injury during a crash. NHTSA campaign 17V057 says the front seat-backs can break if the recliner bracket was incorrectly welded, which affects head-restraint performance and increases injury risk for occupants.
What if I bought my Chevrolet Cruze used?
The free recall repair still applies. Recall eligibility follows the VIN, not the current owner or where the vehicle was purchased. Check your VIN, then call a franchised Chevrolet dealer or Chevrolet customer service at 1-800-222-1020 if your Cruze is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V057000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 17V057 |
| NHTSA recall # (full) | 17V057000 |
Source documents
-
Download Recall Report (PDF) - Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →