Recall 17V043 covers 769 2016-2017 Freightliner 108SD, 114SD, and Business Class M2 trucks with unresponsive clusters or turn signals. Free repair at franchised Freightliner dealers.
Freightliner is recalling 769 2016-2017 108SD, 114SD, and Business Class M2 trucks with both left-hand and right-hand instrument clusters because incompatible displays can leave the clusters or turn signals unresponsive. That loss of information or signaling can increase crash risk, and Freightliner dealers will complete the repair free of charge.
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What's wrong?
The instrument cluster in 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks is the display panel that gives the driver speed, warning lights, turn signal status, and other operating information. These trucks were modified with both left hand and right hand instrument clusters, so the driver has display information on both sides of the cab.
On affected trucks, the original left hand display and the right hand display added by Fontaine Modification do not communicate correctly. The hardware and software conflict can cause the ICU3S instrument cluster to stop responding until all power is removed from the truck. When that happens, the display and turn signals can become unresponsive instead of showing information and signaling normally.
There is no warning sign before failure. The first sign is the cluster or turn signals not responding when the driver needs them.
Who's affected?
Covers the 108SD, 114SD, and Business Class M2 across the 2016 and 2017 model years, all tied to electrical system software.
| 2017 Freightliner 108SD | electrical system software |
|---|---|
| 2017 Freightliner 114SD | electrical system software |
| 2016 Freightliner 114SD | electrical system software |
| 2017 Freightliner Business Class M2 | electrical system software |
| 2016 Freightliner Business Class M2 | electrical system software |
| 2016 Freightliner 108SD | electrical system software |
| Units affected | 769 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An unresponsive instrument cluster or turn signals can leave the driver without key vehicle information or clear signaling to surrounding traffic, increasing crash risk. If the display or signals stop responding, use caution, limit driving, and schedule the recall repair soon. Repair is free at any franchised Freightliner dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Freightliner 108SD, 114SD, or Business Class M2 is included in this recall.
- Contact a franchised Freightliner dealer to schedule the free left instrument cluster replacement that fixes the display incompatibility behind the unresponsive instrument clusters and turn signals.
- Bring the recall notice if Freightliner has mailed one. If not, reference recall number 17V043 and Freightliner recall FL731 when you call.
- Use extra caution until the repair is complete. If the instrument cluster or turn signals stop responding, stop using the truck and ask the dealer for guidance.
What happens at the repair
At the dealer, a Freightliner technician replaces the left instrument cluster with a cluster that works with the right display. That repair addresses the display incompatibility that can make the instrument clusters or turn signals stop responding. Parts and labor are free under recall 17V043. The source record does not give a repair time, so plan for the service desk to confirm timing when the appointment is set.
Timeline
| January 19, 2017 | NHTSA published the recall |
|---|---|
| March 19, 2017 | Dealer notification began |
| March 19, 2017 | Dealer notification ended |
| March 19, 2017 | Interim owner notification (was planned for this date) |
| May 8, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 17V043?
Recall 17V043 covers 769 2016-2017 Freightliner 108SD, 114SD, and Business Class M2 trucks modified with both left hand and right hand instrument clusters. Display incompatibility can make the instrument clusters or turn signals unresponsive, increasing crash risk. Freightliner dealers replace the left instrument cluster for free.
What should I do if my 2016-2017 Freightliner 108SD, 114SD, or Business Class M2 is on this recall?
Check your VIN to confirm your specific truck is included in recall 17V043. If it is included, contact a franchised Freightliner dealer to schedule the instrument cluster replacement. Reference recall 17V043 or Freightliner recall number FL731 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. A franchised Freightliner dealer will replace the left instrument cluster with one compatible with the right display, free of charge.
What is the safety risk in this Freightliner recall?
The safety risk is loss of driver information or turn-signal function from unresponsive instrument clusters or turn signals. That can increase crash risk because the driver loses critical display feedback or other road users lose signal information. The dealer repair fixes the display compatibility issue for free.
Who do I call about Freightliner recall 17V043?
Call a franchised Freightliner dealer first to confirm scheduling and parts for recall 17V043. You can also contact Freightliner customer service at 1-800-547-0712 and reference Freightliner recall number FL731. The dealer replacement is free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V043000 |
|---|---|
| Freightliner customer service | 1-800-547-0712 |
| NHTSA recall # | 17V043 |
| NHTSA recall # (full) | 17V043000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →