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Campaign 17V002 Posted January 3, 2017 342,867 units

2012-2017 Audi A4/A5/A6/Q5 Recall 17V002: Coolant Pump

RN
Reviewed by the RecallNotify editorial team
Published May 25, 2026

Recall 17V002 affects 342,867 2012-2017 Audi A4 Allroad, A5, A6, and Q5 vehicles for coolant-pump overheating. Repair is free at any franchised Audi dealer.

Audi is recalling 342,867 2012-2017 A4 Allroad, A6, Q5, and A5 vehicles because debris can block the electric coolant pump on 2.0L Turbo FSI engines and make the pump overheat. An overheated pump can increase the risk of a fire, and Audi dealers will complete the recall repair free of charge.

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What's wrong?

The electric coolant pump on these 2012-2017 Audi A4 Allroad, A6, Q5, and A5 vehicles helps move coolant through the engine cooling system. Coolant carries heat away from the engine so hot spots do not build around engine parts. On the 2.0L Turbo FSI engine, that pump is part of keeping engine heat under control.

On affected vehicles, debris in the cooling system can block the coolant pump. When the pump is blocked, it works against the obstruction and overheats. Audi traced the defect to localized overheating in the engine compartment, including smoldering, which creates a fire risk.

The recall information lists no owner warning sign before this failure. There is no warning sign before failure. The issue is inside the cooling system, so the first clear sign is not something the driver is told to expect or monitor.

Who's affected?

Spans the A4 Allroad, A6, Q5, and A5 across the 2012-2017 model years, all tied to the cooling system.

2014 Audi A4 Allroad Cooling system
2015 Audi A6 Cooling system
2014 Audi A6 Cooling system
2013 Audi A4 Allroad Cooling system
2016 Audi A4 Allroad Cooling system
Units affected342,867
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

A blocked coolant pump can overheat and increase the risk of a fire. There is no warning sign before failure, so confirm whether your 2012-2017 Audi A4 Allroad, A6, Q5, or A5 is included and schedule the repair soon. Repair is free at any franchised Audi dealer.

What should I do?

  1. Check your VIN to confirm your 2012-2017 Audi A4 Allroad, A6, Q5, or A5 is included in this recall.
  2. Contact a franchised Audi dealer to schedule the free software update that shuts off coolant-pump power if debris blocks the pump.
  3. Bring the recall notice if Audi mailed one. If not, reference recall number 17V002 and Audi recall 19M1 when you call.
  4. Limit driving until the repair is complete if your VIN is included.

What happens at the repair

At the dealer, an Audi technician updates the vehicle software so power to the electric coolant pump is shut off when debris blocks the pump. The recall repair is free, and parts and labor are covered. Audi has a general reimbursement plan on file for documented out of pocket repairs tied to this coolant pump issue. If you paid for a related repair before the recall work, ask the Audi service desk how to submit your repair documentation under that plan.

ReimbursementReimbursement available

Timeline

January 3, 2017 NHTSA published the recall
February 13, 2017 Dealer notification began
February 13, 2017 Dealer notification ended
February 20, 2017 Interim owner notification (was planned for this date)
March 3, 2017 Owner notification mailed

Frequently asked questions

What is recall 17V002?

Recall 17V002 covers 342,867 2012-2017 Audi A4 Allroad, A6, Q5, and A5 vehicles with an electric coolant pump that can become blocked by cooling-system debris and overheat. If the pump overheats, fire risk increases. Audi dealers update the pump-control software for free.

What should I do if my 2012-2017 Audi A4 Allroad, A6, Q5, or A5 is on this recall?

Check your VIN to confirm your specific Audi is included in recall 17V002. If it is, contact a franchised Audi dealer to schedule the coolant-pump software update. Reference recall number 17V002 or Audi recall number 19M1 when you call.

Is the recall repair free?

Yes. Federal recall law requires the safety recall repair at no cost, and Audi's remedy states dealers will update the coolant-pump software free of charge. The work is handled by any franchised Audi dealer, regardless of where you bought the vehicle.

What is the safety risk?

The safety risk is fire. Debris from the cooling system can block the electric coolant pump, which can make the pump overheat. Audi's software update shuts off power to the coolant pump if the pump becomes blocked.

What if I bought this Audi used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received an owner letter, check your VIN, then call a franchised Audi dealer with recall number 17V002 or Audi recall number 19M1.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V002000
Audi customer service1-800-253-2834
NHTSA recall #17V002
NHTSA recall # (full)17V002000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →