Recall 16V952 affects 182 2013-2016 Southwest QP25 Generator, QP35 Generator, and QP45/50 Generator sets for trailer tongue separation. Repair will be free once available.
Southwest is recalling 182 2013-2016 QP25 Generator, QP35 Generator, and QP45/50 Generator trailer-mounted generator sets because the trailer tongue can separate from the trailer body carrying the generator. If the generator section detaches from the tow vehicle, it becomes a road hazard and raises crash risk; the Southwest dealer repair will be free once available.
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What's wrong?
The trailer tongue on the 2013-2016 Southwest QP25 Generator, QP35 Generator, and QP45/50 Generator is the front structure that connects the trailer-mounted generator set to the tow vehicle. It carries towing loads and keeps the generator trailer aligned behind the vehicle during transport. That structure has to stay tied into the trailer body under road vibration, turning forces, and braking loads.
In NHTSA campaign 16V952, the tongue portion can separate from the rest of the trailer body carrying the generator. Southwest had not finalized the root cause in the filing. The company was reviewing weld failure, material failure, design flaws, misuse, misapplication, and use outside the intended design as potential causes.
Owners or operators can see warning signs before the tongue separates. Look for cracks at weld joints, broken fasteners, or bending around the trailer tongue and body connection.
Who's affected?
Spans QP25 Generator, QP35 Generator, and QP45/50 Generator models across the 2013-2016 model years, all involving the same body structure component.
| 2014 Southwest QP35 Generator | body structure |
|---|---|
| 2015 Southwest QP45/50 Generator | body structure |
| 2014 Southwest QP45/50 Generator | body structure |
| 2013 Southwest QP25 Generator | body structure |
| 2015 Southwest QP35 Generator | body structure |
| 2016 Southwest QP35 Generator | body structure |
| 2013 Southwest QP45/50 Generator | body structure |
| 2016 Southwest QP25 Generator | body structure |
| 2015 Southwest QP25 Generator | body structure |
| 2014 Southwest QP25 Generator | body structure |
| 2013 Southwest QP35 Generator | body structure |
| 2016 Southwest QP45/50 Generator | body structure |
| Units affected | 182 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the generator section detaches from the tow vehicle, it creates a road hazard and increases the risk of a crash. Before towing, look for cracked weld joints, broken fasteners, or bending. If you see damage, stop using the trailer and call Southwest. Repair will be free at any franchised Southwest dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2016 Southwest QP35 Generator, QP45/50 Generator, or QP25 Generator is included in this recall.
- Call Southwest customer service at 1-602-269-3581 for current remedy instructions before towing the generator set again.
- Reference recall number 16V952 when you call, and ask how Southwest will handle the free trailer-assembly replacement that addresses trailer tongue separation.
- Bring the owner notice if you have it, along with any title or purchase paperwork that identifies the generator set.
- Avoid towing the generator set until Southwest confirms the trailer tongue and replacement path are handled.
What happens at the repair
Once Southwest opens the final dealer repair, a Southwest technician will replace the trailer assembly for the covered generator set at no charge. The work addresses the trailer tongue area that can separate from the trailer body carrying the generator. Parts and labor are covered under the recall. Southwest has a general reimbursement plan on file, so if you already paid for a related trailer assembly repair before the recall notice, keep your repair paperwork and ask Southwest customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 27, 2016 | NHTSA published the recall |
|---|---|
| February 1, 2017 | Dealer notification began |
| February 1, 2017 | Interim owner notification (was planned for this date) |
| February 3, 2017 | Owner notification mailed |
| April 1, 2017 | Dealer notification ended |
Frequently asked questions
What is recall 16V952?
Recall 16V952 covers 182 2013-2016 Southwest QP25 Generator, QP35 Generator, and QP45/50 Generator trailer-mounted generator sets. The trailer tongue can separate from the trailer body carrying the generator, creating a road hazard and increasing crash risk. Southwest will replace the trailer assembly for free.
What should I do if my 2013-2016 Southwest QP25 Generator, QP35 Generator, or QP45/50 Generator is on this recall?
Check your VIN to confirm your specific trailer-mounted generator set is included in recall 16V952. If it is, contact Southwest customer service at 1-602-269-3581 and reference recall number 16V952000. Southwest's remedy is replacement of the trailer assembly at no charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the safety defect at no cost, and Southwest says it will replace the trailer assembly free of charge. The recall began on February 3, 2017.
What is the safety risk?
The safety risk is trailer separation while the generator set is being towed. If the generator section detaches from the tow vehicle, it can become a road hazard and increase crash risk. Confirm whether your VIN is included before towing the unit again.
What if I bought this Southwest generator trailer used?
The free recall remedy still applies. Recall coverage follows the specific VIN, not the first owner. Check your VIN to confirm whether your QP25 Generator, QP35 Generator, or QP45/50 Generator is included, then contact Southwest customer service with recall number 16V952000.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V952000 |
|---|---|
| Southwest customer service | 1-602-269-3581 |
| NHTSA recall # | 16V952 |
| NHTSA recall # (full) | 16V952000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →