Recall 16V939 affects 509 2017 INFINITI QX30 vehicles for a passenger air bag inflator defect. Repair is free at any franchised INFINITI dealer.
INFINITI is recalling 509 2017 QX30 vehicles because the passenger air bag inflator initiator can fail to ignite during a crash, preventing the air bag from deploying. A passenger air bag that does not deploy can increase the risk of injury, and INFINITI dealers will complete the recall repair free of charge.
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What's wrong?
On the 2017 INFINITI QX30, the passenger frontal air bag uses an inflator to fill the air bag during a crash. Inside that inflator, an initiator is the small ignition device that starts the chemical reaction. That reaction creates gas quickly enough to deploy the air bag between the passenger and the front of the cabin.
In the affected QX30 vehicles, the inflator initiator was built with the wrong generant mix. The generant is the material that ignites inside the inflator. With the mix out of ratio, the initiator can fail to ignite when the crash sensors command deployment, so the passenger frontal air bag does not deploy as designed.
An owner will not see this problem during normal driving. There is no warning sign before failure. The defect shows up only when the air bag is needed, which is why the part has to be replaced with an inflator initiator that has the correct generant ratio.
Who's affected?
| 2017 INFINITI QX30 | front air bag |
|---|---|
| Units affected | 509 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2017 INFINITI QX30 is on the list. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
If the passenger air bag fails to deploy during a crash, the front passenger has a higher risk of injury. Until the repair is complete, avoid seating a passenger in that seat when another seating position is available. If your VIN is included, schedule the repair soon. Repair is free at any franchised INFINITI dealer.
What should I do?
- Check your VIN to confirm your 2017 INFINITI QX30 is included in this recall.
- Contact a franchised INFINITI dealer to schedule the free passenger air bag assembly replacement that fixes the inflator initiator defect.
- Bring the recall notice if INFINITI mailed one. If not, reference recall number 16V939 when you call.
- Limit front passenger use until the repair is complete.
What happens at the repair
At the dealer, an INFINITI technician replaces the passenger air bag assembly covered by recall 16V939. The repair is available now, and the replacement parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the affected vehicles are under warranty. If you have prior repair paperwork, ask the service desk how warranty coverage applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 28, 2016 | NHTSA published the recall |
|---|---|
| March 21, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 16V939?
Recall 16V939 covers 509 2017 INFINITI QX30 vehicles with a passenger air bag inflator initiator that can fail to ignite during a crash. If that happens, the passenger air bag does not deploy, increasing injury risk.
What should I do if my 2017 INFINITI QX30 is on this recall?
Check your VIN to confirm your specific QX30 is included in recall 16V939. If it is, contact a franchised INFINITI dealer to schedule passenger air bag assembly replacement. Reference recall number 16V939 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. INFINITI dealers will replace the passenger air bag assembly free of charge at any franchised INFINITI dealer.
What is the safety risk?
The safety risk is that the passenger air bag does not deploy in a crash. A passenger air bag that fails to deploy can increase the risk of injury for the front passenger. The fix is passenger air bag assembly replacement at an INFINITI dealer.
What if I bought my INFINITI QX30 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific QX30 is included, then call a franchised INFINITI dealer and reference recall number 16V939.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V939000 |
|---|---|
| INFINITI customer service | 1-800-647-7261 |
| NHTSA recall # | 16V939 |
| NHTSA recall # (full) | 16V939000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →