Recall 16V938 affects 294 2017 International Prostar, Lonestar, 9900I, and Transtar trucks for a battery-latch short. Repair is free at any franchised International dealer.
International is recalling 294 2017 Prostar, Lonestar, 9900I, and Transtar trucks because a metallic battery cover latch can unlatch and touch the battery jump start stud. That contact can create an electrical short to ground and raise the risk of a fire; International dealers will complete the recall repair free of charge.
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What's wrong?
The battery box on the 2017 International Prostar, Lonestar, 9900I, and Transtar trucks houses the truck batteries and protects the cable connections. The cover latch is the metal catch that holds that cover closed. These trucks also have a battery jump start stud, an external connection point used to apply power for jump starting or service work.
On affected trucks, the jump start stud was relocated, but the path of the metal cover latch was not verified against the new stud position. The suspect trucks were built without a latch stop, so the latch can move far enough to contact the jump start stud if the stud is uncovered. Metal-to-power contact at that point can create an electrical short to ground.
There is no warning sign before failure. An owner or technician would only see the setup by inspecting the battery box area: an uncovered jump start stud and a metal latch that can reach it when the cover unlatches.
Who's affected?
Covers four International truck models from the 2017 model year, all tied to the same battery component.
| 2017 International Prostar | battery |
|---|---|
| 2017 International Lonestar | battery |
| 2017 International 9900I | battery |
| 2017 International Transtar | battery |
| Units affected | 294 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2017 International Prostar, Lonestar, 9900I, or Transtar truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An electrical short to ground raises the risk of a fire. There is no warning sign listed before the short occurs, so confirm whether your VIN is included and schedule the dealer repair soon. Repair is free at any franchised International dealer.
What should I do?
- Check your VIN to confirm your 2017 International Prostar, Lonestar, 9900I, or Transtar is included in this recall.
- Contact a franchised International dealer to schedule the free latch-stop installation that keeps the metallic battery cover latch locked and away from the jump start stud.
- Bring the recall notice if International mailed one. If not, reference recall number 16V938 when you call.
- Avoid disturbing the metallic battery cover latch until the dealer installs the latch stop.
- Call International customer service at 1-800-448-7825 with questions about the repair.
What happens at the repair
At the dealer, an International technician installs a latch stop on the metallic battery cover latch. The stop keeps the latch from rotating into the unlatched position and contacting the battery jump start stud, which addresses the short-to-ground condition described in recall 16V938. Parts and labor are covered under the recall. If you paid for a related battery-cover-latch repair before the notice, ask International customer service how its general reimbursement plan handles documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 28, 2016 | NHTSA published the recall |
|---|---|
| January 27, 2017 | Owner notification mailed |
| February 17, 2017 | Dealer notification began |
| February 17, 2017 | Dealer notification ended |
| February 17, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 17, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V938?
Recall 16V938 covers 294 2017 International Prostar, Lonestar, 9900I, and Transtar trucks with a metallic battery cover latch that can unlatch and contact the battery jump start stud. That contact can create an electrical short to ground and increase fire risk. International dealers install a latch stop free of charge.
What should I do if my 2017 International Prostar, Lonestar, 9900I, or Transtar is on this recall?
Check your VIN to confirm your specific truck is included in recall 16V938. If it is, contact a franchised International dealer to schedule the battery cover latch stop installation. Reference recall number 16V938 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and International dealers install the latch stop free of charge. The recall repair began on January 27, 2017.
What is the safety risk?
The safety risk is fire. If the metallic battery cover latch unlatches and contacts the battery jump start stud when the stud is uncovered, it can create an electrical short to ground. The free dealer repair adds a latch stop to keep the latch from rotating open.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V938000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 16V938 |
| NHTSA recall # (full) | 16V938000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →