Recall 16V936 covers 1,514 2017 Maserati Levante S SUVs for software that can shift to neutral or stall. Free repair at any franchised Maserati dealer.
Maserati is recalling 1,514 2017 Levante S vehicles because engine software can shift the transmission into neutral or shut the engine down at about 2 mph. That unexpected loss of drive power increases crash risk, and Maserati dealers will complete the repair free of charge.
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What's wrong?
The 2017 Maserati Levante S uses engine control software to manage how the engine responds at low speed and how it works with the transmission. That software sits in the engine control module, the computer that reads engine conditions and sends commands so the vehicle keeps moving smoothly in traffic.
On affected Levante S vehicles, the engine control software has the wrong calibration for very low speed driving. When the vehicle is moving at about 2 miles per hour, such as in bumper-to-bumper traffic, the software can let the transmission shift into neutral or shut the engine down. In either condition, the driver loses normal power delivery at the moment the vehicle is creeping forward.
There is no warning sign before failure. The problem can appear during low-speed deceleration, so an owner would notice it only when the transmission has already shifted to neutral or the engine has already shut down.
Who's affected?
| 2017 Maserati Levante S | electrical system software |
|---|---|
| Units affected | 1,514 |
| Field incidents | NHTSA has logged 1 field incident to date. |
Not every 2017 Maserati Levante S SUV is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An unexpected shift to neutral or an engine shutdown can remove power when the driver expects the Levante S to respond, increasing the risk of a crash. There is no warning sign before the failure. Schedule the software update soon. Repair is free at any franchised Maserati dealer.
What should I do?
- Check your VIN to confirm your 2017 Maserati Levante S is included in this recall.
- Contact a franchised Maserati dealer to schedule the free engine control software update that addresses the neutral-shift and engine-shutdown problem.
- Bring the owner letter if you have it, and reference recall number 16V936 when you call.
- Drive cautiously until the software update is complete, especially in low-speed traffic and parking maneuvers.
What happens at the repair
At the dealer, a Maserati technician updates the engine control software so the transmission and engine control logic follow the recall fix. The software update and dealer labor are free under recall 16V936. Maserati lists a general reimbursement plan for this campaign. If you paid out of pocket for a related engine control software repair before the recall notice, bring repair orders and payment documentation to the service desk and ask how the plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 28, 2016 | NHTSA published the recall |
|---|---|
| January 6, 2017 | Owner notification mailed |
| January 6, 2017 | Dealer notification began |
| January 6, 2017 | Dealer notification ended |
| January 6, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V936?
Recall 16V936 covers 1,514 2017 Maserati Levante S vehicles with engine software that can shift the transmission to neutral or shut the engine down at about 2 miles per hour. Maserati dealers will update the engine control software for free.
What should I do if my 2017 Maserati Levante S is on this recall?
Check your VIN to confirm your specific Levante S is included in recall 16V936. If it is, contact a franchised Maserati dealer to schedule the engine control software update. Reference recall 16V936 or Maserati recall number 338 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Maserati dealers will update the engine control software free of charge for included 2017 Levante S vehicles.
Is it safe to drive my 2017 Maserati Levante S before the recall repair?
This recall does not include a do-not-drive instruction. The risk is that the transmission can shift to neutral or the engine can shut down at about 2 miles per hour, increasing crash risk. Confirm your VIN and schedule the free software update.
When did the Maserati recall repair become available?
The recall began on January 6, 2017. Maserati dealers update the engine control software for free. Owners can call Maserati customer service at 1-877-696-2737 and reference recall number 338 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V936000 |
|---|---|
| Maserati customer service | 1-877-696-2737 |
| NHTSA recall # | 16V936 |
| NHTSA recall # (full) | 16V936000 |
Source documents
-
Download Misc. Document (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →