Recall 16V873 affects 125 2017 Entegra Cornerstone vehicles for upside-down collision mitigation radar. Repair is free at any franchised Entegra dealer.
Entegra is recalling 125 2017 Cornerstone motorhomes because the Wabco OnGuard Collision Mitigation System has an upside-down installation issue that reduces its functionality. Reduced collision mitigation support raises crash risk, and Entegra dealers will correct the system free of charge.
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What's wrong?
The Wabco OnGuard Collision Mitigation System on the 2017 Entegra Cornerstone is the forward collision sensing system. It uses a radar unit mounted at the front of the coach to monitor the road ahead and support the collision-mitigation functions built into the vehicle.
On affected Cornerstone coaches, the radar system was installed upside down after Spartan Chassis gave Jayco incorrect installation instructions. The correct harness connector position is toward the street side, not the curbside. When the radar unit is mounted in the wrong orientation, its view and alignment are not as designed, reducing the system's functionality.
There is no warning sign before failure. An owner will not see a normal driving symptom that proves the radar unit is upside down, so the issue has to be confirmed by inspection.
Who's affected?
| 2017 Entegra Cornerstone | Sensing system |
|---|---|
| Units affected | 125 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2017 Entegra Cornerstone motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Reduced collision mitigation function gives the Cornerstone less assistance in avoiding or reducing an impact, increasing crash risk. Until the system is corrected and recalibrated, drive cautiously and leave extra following distance instead of relying on the collision mitigation system. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2017 Entegra Cornerstone is included in this recall.
- Contact a franchised Entegra dealer to schedule the free repair that corrects the upside-down radar orientation and recalibrates the Wabco OnGuard collision mitigation system.
- Reference recall number 16V873 and Entegra recall 9903335 when you call.
- Bring the recall notice if Entegra mailed one.
- Drive cautiously until the repair is complete; leave extra following distance because collision mitigation functionality is reduced.
What happens at the repair
At the dealer, an Entegra technician checks the Wabco OnGuard Collision Mitigation System, corrects the radar orientation, and recalibrates the system so it reads the road ahead as intended. Parts and labor are covered under the recall. The repair is available now, so an included VIN can be scheduled through the dealer service department. Ask the service desk to confirm that the radar was reoriented and the system calibration was completed before pickup.
Timeline
| December 5, 2016 | NHTSA published the recall |
|---|---|
| January 26, 2017 | Owner notification mailed |
| January 30, 2017 | Dealer notification began |
| January 30, 2017 | Dealer notification ended |
| January 31, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V873?
Recall 16V873 covers 125 2017 Entegra Cornerstone motorhomes built on a Spartan Motors chassis with a Wabco OnGuard Collision Mitigation System installed upside down. Reduced collision mitigation functionality increases crash risk. The free repair corrects the radar orientation and re-calibrates the system.
What should I do if my 2017 Entegra Cornerstone is on this recall?
Check your VIN to confirm your specific Cornerstone is included in recall 16V873. If it is, contact Entegra or Spartan customer service and schedule the radar orientation correction and system re-calibration. Reference recall number 16V873 and Entegra recall number 9903335 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 16V873, Spartan Motors dealers correct the radar orientation and re-calibrate the Wabco OnGuard Collision Mitigation System free of charge.
Is it safe to drive my Entegra Cornerstone before the repair?
The recall does not include a do-not-drive instruction. The safety issue is reduced collision mitigation functionality, which increases crash risk. Confirm your VIN, then arrange the free repair so the radar orientation and calibration are corrected.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V873000 |
|---|---|
| Entegra customer service | 1-855-589-9836 |
| NHTSA recall # | 16V873 |
| NHTSA recall # (full) | 16V873000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →