Recall 16V867 covers 50,228 Mitsubishi Outlander Sport vehicles for corroding lift gate supports. Repair will be free at Mitsubishi dealers once available.
Mitsubishi is recalling 50,228 2011, 2012, 2016 Outlander Sport vehicles because the lift gate support outer tube lacks enough corrosion protection. Salt and water can corrode the tube, release lift-assist gas, and let the lift gate fall suddenly, raising the risk of injury; the Mitsubishi dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The lift gate supports on the 2011, 2012, 2016 Mitsubishi Outlander Sport are the gas-filled struts that help hold the rear hatch open. They carry part of the lift gate's weight so the hatch stays up while you load cargo or reach into the rear of the vehicle.
On affected vehicles, the outer tube of the lift gate support did not receive enough anti-corrosion treatment. Salt and water can enter around that tube and start corrosion. If the tube corrodes enough, the support can weaken or separate instead of holding the lift gate in place.
Only Outlander Sport vehicles built within the listed production periods are included, so the model year alone does not confirm the recall. There is no warning sign before failure. A lift gate that no longer stays up or drops unexpectedly should be treated as a problem with the support.
Who's affected?
The included model years are not continuous: the scope covers 2011, 2012, and 2016, with both liftgate and liftgate hinge attachment components listed.
| 2012 Mitsubishi Outlander Sport | body structure |
|---|---|
| 2012 Mitsubishi Outlander Sport | body structure |
| 2011 Mitsubishi Outlander Sport | body structure |
| 2011 Mitsubishi Outlander Sport | body structure |
| 2016 Mitsubishi Outlander Sport | body structure |
| 2016 Mitsubishi Outlander Sport | body structure |
| Units affected | 50,228 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2011, 2012, or 2016 Mitsubishi Outlander Sport SUV is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Corrosion in the lift gate support outer tube can release the gas that helps hold the lift gate open. The lift gate can then drop suddenly and injure someone standing under or near it. Use caution when opening the lift gate and keep people clear until the support is replaced. Repair will be free at any franchised Mitsubishi dealer once available.
What should I do?
- Check your VIN to confirm your 2011, 2012, 2016 Mitsubishi Outlander Sport is included in this recall.
- Wait for Mitsubishi's owner letter before scheduling the lift-gate-support replacement.
- Contact a franchised Mitsubishi dealer once the repair opens, and reference recall number 16V867 when you call.
- Avoid standing under the open lift gate until the support replacement is complete.
- Call Mitsubishi customer service at 1-888-648-7820 with questions about the owner letter or repair timing.
What happens at the repair
Once Mitsubishi opens the dealer repair, a Mitsubishi technician will replace the lift gate supports covered by the recall. The repair parts and labor will be free. The supports help hold the lift gate open, so the dealer work focuses on replacing the corroded support parts rather than repairing the gate itself. Mitsubishi has a general reimbursement plan for this campaign. If you already paid for lift gate support repairs related to this recall, ask Mitsubishi customer service or the dealer how to submit your repair documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 2, 2016 | NHTSA published the recall |
|---|---|
| January 20, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 16V867?
Recall 16V867 covers 50,228 2011, 2012, 2016 Mitsubishi Outlander Sport vehicles with lift gate supports that can corrode from salt and water exposure. If the support tube corrodes, the lift gate can fall suddenly and increase injury risk.
What should I do if my 2011, 2012, 2016 Mitsubishi Outlander Sport is on this recall?
Check your VIN to confirm your specific Outlander Sport is included in recall 16V867. If it is, contact a franchised Mitsubishi dealer and ask for recall SR-16-011. The dealer remedy is replacement of the lift gate supports at no cost.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mitsubishi dealers replace the affected lift gate supports for free. Reference recall 16V867 or Mitsubishi recall number SR-16-011 when you call the dealer.
What is the safety risk?
The safety risk is a lift gate that falls suddenly. Recall 16V867 says corrosion in the lift gate support outer tube can release the gas that helps hold the lift gate open, increasing the risk of injury to anyone near the rear hatch.
What if I bought my Mitsubishi Outlander Sport used?
The free recall repair still applies. Recalls follow the VIN, not the first owner, so a used Outlander Sport can still qualify. Check your VIN, then call a franchised Mitsubishi dealer with recall 16V867 or SR-16-011.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V867000 |
|---|---|
| Mitsubishi customer service | 1-888-648-7820 |
| NHTSA recall # | 16V867 |
| NHTSA recall # (full) | 16V867000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →