Recall 16V863 affects 34 2017 Pace Cargo Trailer vehicles for insufficient ramp-door bracket welds. Repair is free at any franchised Pace dealer.
Pace is recalling 34 2017 Cargo Trailer units because insufficient welds can let the torsion spring cable bracket detach from the ramp door. If the bracket comes loose, the door can fall open and create a crushing hazard, and Pace dealers will complete the repair free of charge.
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What's wrong?
The ramp door on a 2017 Pace Cargo Trailer uses a torsion spring cable to help control the weight of the door as it opens and closes. The cable needs a solid anchor point, so a bracket is welded to the ramp door and holds the cable in position. That bracket is part of the door attachment system, not a trim piece.
On affected trailers, the welds on the cable bracket did not penetrate the metal deeply enough to create the intended bond. With normal use of the ramp door, that weak weld connection can let the bracket pull away from the door. If the bracket detaches, the torsion spring cable no longer supports the ramp door as designed.
Look at the cable bracket before using the ramp door. A bracket that is bent, twisted, or partly separated is a warning sign that the attachment is failing.
Who's affected?
The included trailer makes are grouped under the same body structure component.
| 2017 Pace Cargo Trailer | body structure |
|---|---|
| 2017 Cargo Express Cargo Trailer | body structure |
| 2017 Look Cargo Trailer | body structure |
| Units affected | 34 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the cable bracket detaches, the trailer door can fall open, creating a crushing hazard. With the door fully open, the cable and bracket can release as a projectile and injure someone nearby. A bent, twisted, or partly separated bracket is a warning sign. Stop using the door and schedule inspection soon. Repair is free at any franchised Pace dealer.
What should I do?
- Check your VIN to confirm your 2017 Pace Cargo Trailer is included in this recall.
- Contact a franchised Pace dealer to schedule the free ramp-door cable-bracket inspection and repair that secures the torsion spring cable bracket.
- Bring the recall notice if it is available. If not, reference recall number 16V863 when you call.
- Keep people clear of the ramp door and cable area until the inspection and repair are complete.
What happens at the repair
At the dealer, a Pace technician inspects the cable brackets that attach the torsion spring cable to the ramp door. If a bracket or weld needs repair, the technician fixes it under the recall. The inspection and any needed repair are free. Pace has a general reimbursement plan on file for owners who already paid for this related repair. If that applies to you, contact Pace customer service and ask how to submit repair documentation for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 30, 2016 | NHTSA published the recall |
|---|---|
| December 15, 2016 | Dealer notification began |
| December 15, 2016 | Interim owner notification (was planned for this date) |
| December 31, 2016 | Dealer notification ended |
| January 17, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 16V863?
Recall 16V863 covers 34 2017 Pace Cargo Trailer units with insufficient welds on the bracket that attaches the torsion spring cable to the ramp door. The bracket can detach, creating a crushing hazard or projectile injury risk. Dealers will inspect and repair the brackets for free.
What should I do if my 2017 Pace Cargo Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 16V863. If it is, contact a franchised Pace dealer to schedule the ramp door cable bracket inspection and repair. Reference recall number 16V863 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the safety defect at no cost. For recall 16V863, dealers will inspect the ramp door cable brackets and repair them as needed free of charge.
What is the safety risk?
The safety risk is a ramp door bracket that detaches from the door. If that happens, the door can fall open and create a crushing hazard. If the door is fully open, the cable and bracket can create a projectile injury risk.
What if I bought this trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2017 Pace Cargo Trailer is included, then call a franchised Pace dealer or LGS customer service at 1-877-475-5665 with recall number 16V863.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V863000 |
|---|---|
| Pace customer service | 1-877-475-5665 |
| NHTSA recall # | 16V863 |
| NHTSA recall # (full) | 16V863000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →