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Campaign 16V857 Posted November 21, 2016 1,612 units

2009-2016 Van Hool Motorcoach Recall 16V857: Knuckle Carrier

RN
Reviewed by the RecallNotify editorial team
Published May 31, 2026

Recall 16V857 covers 1,612 2009-2016 Van Hool motorcoaches for steering knuckle carrier cracks. Repair is free at any franchised Van Hool dealer.

Van Hool is recalling 1,612 2009-2016 motorcoaches, including C2045, T2140, T2145, TD925, TX40, TX45, CX45, TDX25, CX35, and C3045 models, because the front steering knuckle carriers can crack. A failed carrier can let a wheel separate from the vehicle and increase crash risk; Van Hool dealers will complete the recall repair free of charge.

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What's wrong?

The front steering knuckle carrier is a heavy steering and suspension part at the front wheel. On Van Hool 2009-2016 motorcoaches, it helps hold the wheel hub in place and gives the steering linkage a solid mounting point. When the driver turns the steering wheel, this carrier helps keep the front wheel positioned correctly under load.

On the affected C2045, T2140, T2145, TD925, TX40, TX45, CX45, TDX25, CX35, and C3045 coaches, certain front steering knuckle carriers were made from material that does not meet Van Hool's minimum requirements. The weaker material can crack. Once a crack starts, normal road loads and steering forces can make it grow, which leaves the front wheel without the support the steering system is designed around.

The filing lists no owner warning before this part breaks. There is no warning sign before failure.

Who's affected?

Spans 10 Van Hool bus models across 8 model years, all tied to the steering system.

2012 Van Hool C2045 steering system
2011 Van Hool T2140 steering system
2012 Van Hool T2140 steering system
2012 Van Hool T2145 steering system
2012 Van Hool TD925 steering system
Units affected1,612
Field incidentsNHTSA has logged 1 field incident to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A cracked steering knuckle carrier can fail completely, allowing a wheel to separate from the vehicle and increasing crash risk. There is no warning sign before failure, so confirm whether your VIN is included and schedule the repair soon. Repair is free at any franchised Van Hool dealer.

What should I do?

  1. Check your VIN to confirm your 2009-2016 Van Hool C2045, T2140, T2145, TD925, TX40, TX45, CX45, TDX25, CX35, or C3045 is included in this recall.
  2. Contact a franchised Van Hool dealer to schedule the free steering-knuckle-carrier inspection or replacement that addresses cracking in the front steering carrier.
  3. Bring the recall notice if Van Hool mailed one. If not, reference recall number 16V857 when you call.
  4. Call Van Hool's listed owner contact at 1-877-427-7278 with scheduling questions.
  5. Limit use until the repair is complete, and stop driving if steering feel changes or the coach shows signs of wheel or steering trouble.

What happens at the repair

At the dealer, a Van Hool technician checks the steering knuckle carriers. Carriers produced from August 2009 through March 2011 are replaced. Carriers produced from April 2011 to December 2014 are inspected with ultrasonic measurement and replaced if needed. The recall repair is free, including parts and labor. Van Hool has a general reimbursement plan on file for documented related repairs already paid before the recall notice. Contact ABC Bus, Inc. about the reimbursement process if you have prior repair paperwork.

ReimbursementReimbursement available

Timeline

November 21, 2016 Dealer notification began
November 21, 2016 Dealer notification ended
November 29, 2016 NHTSA published the recall
January 19, 2017 Owner notification mailed
January 21, 2017 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
January 21, 2017 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 16V857?

Recall 16V857 covers 1,612 2009-2016 Van Hool motorcoaches with front steering knuckle carriers that can crack. If a carrier fails, a wheel can separate from the vehicle, increasing crash risk. Van Hool dealers will inspect or replace the affected carriers for free.

What should I do if my 2009-2016 Van Hool motorcoach is on this recall?

Check your VIN to confirm your specific motorcoach is included in recall 16V857. If it is, contact a franchised Van Hool dealer or ABC Bus at 1-877-427-7278 to arrange the steering knuckle carrier inspection or replacement. Reference recall 16V857 or Van Hool recall P855 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 16V857, Van Hool dealers will replace steering knuckle carriers produced from August 2009 through March 2011, and inspect later carriers with ultrasonic measurement, replacing them as needed for free.

What is the safety risk?

The safety risk is wheel separation after a cracked steering knuckle carrier fails. That failure can reduce control of the motorcoach and increase crash risk. The repair path is to have a Van Hool dealer inspect or replace the steering knuckle carriers before continued service.

When did Van Hool begin recall 16V857?

Van Hool began recall 16V857 on January 19, 2017. Owner notices directed affected owners to the dealer repair process and ABC Bus support at 1-877-427-7278. If you bought the motorcoach used, check your VIN because the repair follows the vehicle, not the first owner.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/16V857000
Van Hool customer service1-877-427-7278
NHTSA recall #16V857
NHTSA recall # (full)16V857000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →