Recall 16V834 affects 528 2014-2016 Thor Motor Coach Tuscany motorhomes for keyless-entry-module water intrusion. Repair is free at any franchised Thor Motor Coach dealer.
Thor Motor Coach is recalling 528 2014-2016 Tuscany motorhomes because water can leak into the keyless entry module and cause an electrical short. An electrical short can increase the risk of a fire, and Thor Motor Coach dealers will complete the recall repair free of charge.
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What's wrong?
The keyless entry module on the 2014-2016 Thor Motor Coach Tuscany is the electronic control box that lets the motorhome lock and unlock without a traditional key. It sits in a compartment and relies on dry wiring and dry electrical contacts to work correctly. When those contacts stay dry, the module sends the right signal to the entry system.
On affected Tuscany motorhomes, a hole in the compartment wall lets moisture enter the space that houses the module. Water on the module or its wiring can connect electrical paths that are supposed to stay separate. That creates an electrical short, which can damage the module and overheat the wiring. The corrected compartment removes that opening so water is kept away from the module.
There is no warning sign before failure. An owner is not expected to hear, smell, or see a clear early signal before the module shorts.
Who's affected?
Build dates in the included list run from April 11, 2013, through October 12, 2015, across the 2014, 2015, and 2016 Tuscany model years.
| 2014 Thor Motor Coach Tuscany | electrical system |
|---|---|
| 2016 Thor Motor Coach Tuscany | electrical system |
| 2015 Thor Motor Coach Tuscany | electrical system |
| Units affected | 528 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An electrical short can increase the risk of a fire. There is no warning sign before the short, so if your VIN is included, schedule the repair soon. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2014-2016 Thor Motor Coach Tuscany is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free keyless-entry-module sealing repair that stops water intrusion and electrical short risk.
- Bring the recall notice if you have it, and reference recall number 16V834 when you call.
- Call Thor Motor Coach customer service at 1-877-500-1020 with questions about scheduling or dealer instructions.
- Avoid spraying water around the keyless entry area until the dealer seals the module.
What happens at the repair
At the dealer, a Thor Motor Coach technician seals the area around the keyless entry module so water cannot leak into the module and cause an electrical short. The recall repair is free, including parts and labor. If you already paid out of pocket for this related repair, Thor Motor Coach handles reimbursement through its normal warranty claim process. Contact Thor Motor Coach customer service or ask the service desk what documentation they need.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 17, 2016 | NHTSA published the recall |
|---|---|
| December 14, 2016 | Dealer notification began |
| December 14, 2016 | Dealer notification ended |
| December 14, 2016 | Interim owner notification (was planned for this date) |
| January 10, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 16V834?
Recall 16V834 covers 528 2014-2016 Thor Motor Coach Tuscany motorhomes with a keyless-entry-module sealing issue. Water entering the module can cause an electrical short and increase fire risk. Thor Motor Coach dealers will seal the area around the module for free.
What should I do if my 2014-2016 Thor Motor Coach Tuscany is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 16V834. If it is, contact a franchised Thor Motor Coach dealer to schedule the keyless-entry-module sealing repair. The recall began on January 10, 2017, so the dealer repair is available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Thor Motor Coach says dealers will seal the area around the keyless entry module free of charge.
What is the safety risk in recall 16V834?
The safety risk is fire from an electrical short. In recall 16V834, water entering the keyless entry module can short the electrical system and increase fire risk. The repair seals the area around the module to keep water out.
What if I bought my Thor Motor Coach Tuscany used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Tuscany is included, then reference recall 16V834 when you call a Thor Motor Coach dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V834000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 16V834 |
| NHTSA recall # (full) | 16V834000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →