Recall 16V821 affects 499 2015-2016 Cruiser Rv Stryker Toy trailers for ladder hinge weld separation. Repair is free at any franchised Cruiser Rv dealer.
Cruiser Rv is recalling 499 2015-2016 Stryker Toy trailers because welded top hats on retractable ladder hinges can separate while the ladder is in use. If that happens, the ladder can fall from the trailer and injure someone; Cruiser Rv dealers will complete the recall repair free of charge.
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What's wrong?
The ladder on the 2015-2016 Cruiser Rv Stryker Toy is the exterior aluminum roof-access ladder mounted to the trailer. Its retractable hinges let the ladder move and lock into position while the hinge and mounting bracket hold the ladder to the trailer body. The welded cap on each hinge, called a "top hat" in the filing, is part of that connection.
On affected trailers, the mounting bracket was not welded to the hinge properly. That poor weld lets the bracket separate from the hinge instead of staying clamped together as the ladder is used. Once the bracket starts to pull away, the hinge no longer supports the ladder the way it was designed to support it.
The warning sign is visible separation at the hinge area. If the mounting bracket is pulling away from the hinge, the ladder has already started to fail.
Who's affected?
Two model years are included, and both point to the same equipment component.
| 2016 Cruiser Rv Stryker Toy | Equipment |
|---|---|
| 2015 Cruiser Rv Stryker Toy | Equipment |
| Units affected | 499 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A separating ladder hinge can let the ladder fall from the vehicle while someone is using it, increasing the risk of injury. Watch for the mounting bracket separating from the hinge, and stop using the ladder until the dealer repair is complete. Repair is free at any franchised Cruiser Rv dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Cruiser Rv Stryker Toy is included in this recall.
- Contact a franchised Cruiser Rv dealer to schedule the free hinge-brace repair that secures the retractable ladder hinges.
- Bring the recall notice if Cruiser Rv mailed one. If not, reference recall number 16V821 when you call.
- Avoid using the rear ladder until the hinge-brace repair is complete.
- Call Cruiser Rv customer service at 1-260-562-3500 with questions.
What happens at the repair
At the dealer, a Cruiser Rv technician installs a hinge brace over the back of the existing ladder hinges. The brace reinforces the retractable hinge area where the welded top hat can separate from the hinge. Parts and labor are covered under the recall, and the repair is available now. Ask the dealer to confirm that the ladder on your 2015-2016 Stryker Toy is included before the work begins.
Timeline
| November 14, 2016 | NHTSA published the recall |
|---|---|
| November 18, 2016 | Dealer notification began |
| November 18, 2016 | Dealer notification ended |
| November 28, 2016 | Interim owner notification (was planned for this date) |
| December 2, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V821?
Recall 16V821 covers 499 2015-2016 Cruiser Rv Stryker Toy trailers with aluminum black ladder hinges that can separate from the ladder. If the hinges separate while the ladder is in use, the ladder can fall from the trailer and increase injury risk.
What should I do if my 2015-2016 Cruiser Rv Stryker Toy is on this recall?
Check your VIN to confirm your specific trailer is included in recall 16V821. If it is, contact a franchised Cruiser Rv dealer to schedule the ladder hinge brace installation. Reference recall number 16V821 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Cruiser Rv dealers install a hinge brace over the back of the existing ladder hinges free of charge under recall 16V821.
Is it safe to use the ladder before the repair?
Do not use the ladder until the recall repair is complete. Recall 16V821 says the welded top hat on the retractable hinge can separate, and the ladder can fall from the trailer while in use, increasing injury risk.
What if I bought my Cruiser Rv Stryker Toy used?
The free repair still applies. Recall eligibility follows the VIN, not the current owner. Check your VIN to confirm whether your 2015-2016 Cruiser Rv Stryker Toy is included, then call a franchised Cruiser Rv dealer or Cruiser customer service at 1-260-562-3500.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V821000 |
|---|---|
| Cruiser Rv customer service | 1-260-562-3500 |
| NHTSA recall # | 16V821 |
| NHTSA recall # (full) | 16V821000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →