Recall 16V816 affects 378 2017 Bentley Bentayga SUVs with loose seat mechanism and instrument panel joints. Repair is free at any franchised Bentley dealer.
Bentley is recalling 378 2017 Bentayga SUVs because the seat mechanism and instrument panel joints were not properly tightened during assembly. Those joints can loosen and increase injury risk in a crash, and Bentley dealers will inspect and tighten the fasteners free of charge.
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What's wrong?
The seat mechanism in a 2017 Bentley Bentayga holds the seat frame, tracks, and related mounting points in position. The instrument panel joints hold sections of the dashboard structure together. These joints rely on properly tightened fasteners, which means each bolt is tightened to the specified force so the parts stay fixed during normal driving.
On affected Bentaygas, some seat mechanism and instrument panel joints were not properly tightened during assembly. Bentley traced the problem to the factory data system that stored tightening torque information. The system did not automatically alert workers when torque data was missing or showed values that did not make sense, so a vehicle left the factory without confirmed tightening on those joints.
If a joint is loose, an owner is likely to hear a noise or feel a vibration from the affected area. That sound or vibration is the warning sign that a seat or instrument panel connection is not secured as designed.
Who's affected?
| 2017 Bentley Bentayga | seat assembly |
|---|---|
| Units affected | 378 |
Not every 2017 Bentley Bentayga is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Loose seat mechanism or instrument panel joints reduce crash protection and increase injury risk in a crash. Noise or vibration from the seat or dash area is a warning sign that a joint is loose. Schedule the inspection soon and ask the dealer to tighten any loose joints. Repair is free at any franchised Bentley dealer.
What should I do?
- Check your VIN to confirm your 2017 Bentley Bentayga is included in this recall.
- Contact a franchised Bentley dealer to schedule the free inspection and tightening for the seat mechanism and instrument panel joints.
- Bring the recall notice if Bentley sent one. If not, reference recall number 16V816 and Bentley recall RE16/32 when you call.
- Call Bentley customer service at 1-800-777-6923 with questions before your dealer visit.
What happens at the repair
At the dealer, a Bentley technician inspects the seat mechanism and the instrument panel joints, then tightens any joints that were not properly secured during assembly. The recall repair is available free at the dealer, with parts and labor covered by Bentley. Bentley's general reimbursement plan is on file for this recall, so eligible owners who paid for a related seat mechanism or instrument panel joint repair before the recall notice can contact Bentley customer service with documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 10, 2016 | NHTSA published the recall |
|---|---|
| January 3, 2017 | Owner notification mailed |
Frequently asked questions
What is recall 16V816?
Recall 16V816 covers 378 2017 Bentley Bentayga vehicles with seat mechanism and instrument panel joints that were not properly tightened during assembly. If those joints loosen, injury risk increases in a crash. Bentley dealers inspect and tighten the joints for free.
What should I do if my 2017 Bentley Bentayga is on this recall?
Check your VIN to confirm your specific Bentayga is included in recall 16V816. If it is, contact a franchised Bentley dealer to schedule the inspection and tightening work. Reference NHTSA campaign 16V816000 or Bentley recall RE16/32 when you call.
Is the recall repair free?
Yes. Bentley dealers inspect and tighten the seat mechanism and instrument panel joints free of charge under the recall. The remedy is available through franchised Bentley dealers, and Bentley customer service is listed at 1-800-777-6923 for recall RE16/32.
What is the safety risk?
The safety risk is loose seat mechanism or instrument panel joints in a crash. Recall 16V816 says improperly tightened joints can loosen, increasing injury risk. The repair path is to have a Bentley dealer inspect the joints and tighten them where needed for free.
What if I bought my Bentley Bentayga used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN, then call a franchised Bentley dealer with recall 16V816000 or Bentley recall RE16/32 so the service desk can confirm the open repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V816000 |
|---|---|
| Bentley customer service | 1-800-777-6923 |
| NHTSA recall # | 16V816 |
| NHTSA recall # (full) | 16V816000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →