Campaign 16V772 Posted October 24, 2016 30 units

2017 Jayco Travel Trailer Eagle Recall 16V772: Axle Capacity

Recall 16V772 covers 30 2017 Jayco Travel Trailer Eagle trailers with under-capacity axles. Repair is free at franchised Jayco Travel Trailer dealers.

Jayco Travel Trailer is recalling 30 2017 Eagle fifth wheel trailers because the axle has insufficient load capacity. An overloaded axle can cause excess tire wear, tire failure, and a higher crash risk, and the dealer repair will be free once available.

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What's wrong?

The axle and frame carry the loaded weight of the 2017 Jayco Travel Trailer Eagle fifth wheel trailer. The axle supports the trailer through the suspension, while the main frame keeps that load distributed across the springs, rims, and tires. That load path has to leave enough capacity for owner cargo.

On the recalled Eagle trailers, a design change moved the main frame from a 10-inch I-beam to a 12-inch I-beam. Jayco found that this setup did not provide enough customer loading capacity. The result is uneven spring compression, which can damage the springs and rims and cause excess tire wear.

There is no warning sign before failure. Owners should watch for uneven tire wear, visible spring damage, or rim damage, but the recall is based on the load-capacity defect itself, not on a symptom that always appears first.

Who's affected?

The listed scope involves both the frame structure and rear axle assembly, so the VIN match matters more than the model name alone.

2017 Jayco Travel Trailer Eagle body or structural component
2017 Jayco Travel Trailer Eagle rear suspension
Units affected30
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

An overloaded axle wears tires faster. That tire wear can lead to tire failure and increase crash risk. If your VIN is included, avoid loading the trailer near its limit and arrange the recall repair through the dealer. Repair will be free at any franchised Jayco Travel Trailer dealer once available.

What should I do?

  1. Check your VIN to confirm your 2017 Jayco Travel Trailer Eagle is included in this recall.
  2. Do not wait for an owner letter; Jayco says the affected trailers were quarantined at dealers and letters were not sent.
  3. Contact a franchised Jayco Travel Trailer dealer to confirm repair timing for your VIN.
  4. Schedule the free axle, rim, tire, and label replacement that corrects the insufficient axle load capacity.
  5. Reference recall number 16V772 and Jayco recall 9901330 when you call the dealer.
  6. Avoid hauling heavy cargo until the axle replacement is complete, since an overloaded axle can cause tire wear and tire failure.

What happens at the repair

The affected trailers were quarantined at dealers, so owner letters were not sent. Once the repair is available, a Jayco Travel Trailer technician will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires. The dealer will also install updated Federal ID and Cargo Carrying Capacity labels. Parts and labor are covered under the recall once the repair opens.

Timeline

October 24, 2016 NHTSA published the recall
October 25, 2016 Owner notification mailed

Frequently asked questions

What is recall 16V772?

Recall 16V772 covers 30 2017 Jayco Travel Trailer Eagle fifth wheel trailers with an axle that has insufficient load capacity. An overloaded axle can cause excess tire wear, tire failure, and increased crash risk. Jayco dealers will replace the axle, rims, tires, and labels for free.

What should I do if my 2017 Jayco Travel Trailer Eagle is on this recall?

Check your VIN to confirm whether your specific trailer is included in recall 16V772. If it is, contact a franchised Jayco Travel Trailer dealer and reference recall number 16V772. The dealer will replace the 6000lb axle with a 7000lb axle and install new rims, tires, and labels for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco dealers will perform this repair free of charge. The repair includes the replacement axle, new rims and tires, and updated Federal ID and Cargo Carrying Capacity labels.

What is the safety risk?

The safety risk is tire failure from an overloaded axle. If the axle carries more load than it is rated for, the tires can wear excessively and fail, increasing crash risk. Confirm the VIN before using the trailer, then arrange the free dealer repair if it is included.

Will Jayco send an owner letter for this recall?

No. Jayco said all affected trailers were quarantined at dealers, so owner notification letters were not sent. If you own a 2017 Jayco Travel Trailer Eagle fifth wheel trailer and are unsure about its history, check your VIN and call Jayco customer service at 1-800-283-8267.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/16V772000
Jayco Travel Trailer customer service1-800-283-8267
NHTSA recall #16V772
NHTSA recall # (full)16V772000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →