Recall 16V765 affects 685 2015-2017 Ic Bus school buses for loose wheelchair-lift bearings. Repair is free at any franchised Ic Bus dealer.
Ic Bus is recalling 685 2015-2017 Resb, Cesb, Casb, Ae, and Be school buses under recall 16V765 because oversized pivot holes in certain Ricon wheelchair lift folding link arms can let bearings move out of position. That movement can weaken the platform mounting and let the platform fall when the doors open, raising injury risk for the lift operator; Ic Bus dealers will complete the free repair.
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What's wrong?
The Ricon wheelchair lift on affected 2015-2017 Ic Bus Resb, Cesb, Casb, Ae, and Be school buses uses folding link arms to move and support the platform. Those arms pivot as the lift raises and lowers, and bearings inside the pivot holes help the arms rotate smoothly while keeping the platform aligned.
On these lifts, a manufacturing issue left the pivot holes in the folding link arms too large. Because the holes are oversized, the bearings can move out of position instead of staying seated in the arm. Once a bearing shifts, the arm no longer supports the platform as designed, and the platform can begin to crack under lift loads.
The warning signs are visible during inspection. A bearing out of position or a crack beginning in the platform can be seen before the lift fails, so the lift should be inspected closely before carrying passengers who rely on it.
Who's affected?
Spans Resb, Cesb, Casb, Ae, and Be buses across the 2015-2017 model years, all tied to equipment adaptive/mobility.
| 2017 Ic Bus Resb | Equipment adaptive/mobility |
|---|---|
| 2016 Ic Bus Resb | Equipment adaptive/mobility |
| 2016 Ic Bus Cesb | Equipment adaptive/mobility |
| 2015 Ic Bus Casb | Equipment adaptive/mobility |
| 2015 Ic Bus Ae | Equipment adaptive/mobility |
| 2015 Ic Bus Be | Equipment adaptive/mobility |
| 2017 Ic Bus Cesb | Equipment adaptive/mobility |
| Units affected | 685 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and Ic Bus model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Displaced bearings can let the stowed wheelchair lift platform move too much. If the platform mounting fails, the platform can fall out when the doors open, increasing injury risk for the lift operator. Bearing movement and platform cracks are visible during inspection, so schedule the dealer inspection and repair soon. Repair is free at any franchised Ic Bus dealer.
What should I do?
- Check your VIN to confirm your 2015-2017 Ic Bus Resb, Cesb, Casb, Ae, or Be school bus is included in this recall.
- Contact a franchised Ic Bus dealer to schedule the free wheelchair-lift inspection and repair that addresses displaced lift-arm bearings and platform cracks.
- Reference recall number 16V765 when you call the dealer.
- Keep passengers and lift operators away from the wheelchair lift until the dealer inspects the link arms, bearings, and platform mounting.
- Bring the recall notice if one is available, and confirm that damaged lift parts are replaced before the bus returns to service.
What happens at the repair
At the dealer, an Ic Bus technician inspects the wheelchair lift link arms for damage or displaced bearings, then checks the platform for cracks. Any damaged link arms, bearings, platform parts, or related lift parts are replaced free under the recall. The manufacturer's standard reimbursement plan applies to documented out-of-pocket repairs paid before the recall notice. Bring repair paperwork to the service desk or contact Ic Bus customer service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 21, 2016 | NHTSA published the recall |
|---|---|
| November 30, 2016 | Dealer notification began |
| November 30, 2016 | Dealer notification ended |
| November 30, 2016 | Interim owner notification (was planned for this date) |
| December 28, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V765?
Recall 16V765 covers 685 2015-2017 Ic Bus Resb, Cesb, Casb, Ae, and Be school buses with certain Ricon wheelchair lifts. Oversized pivot holes in the folding link arms can let bearings move out of position, leading to excessive platform movement and platform-mounting failure.
What should I do if my 2015-2017 Ic Bus Resb, Cesb, Casb, Ae, or Be is on this recall?
Check your VIN to confirm your specific school bus is included in recall 16V765. If it is, contact a franchised Ic Bus dealer to schedule the wheelchair-lift inspection. The dealer will inspect the link arms, bearings, and platform, then replace damaged parts for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ic Bus dealers will inspect the Ricon wheelchair-lift link arms and platform, then replace damaged parts free of charge.
What is the safety risk?
The safety risk is injury to the lift operator. If the bearings move out of position, the stowed wheelchair-lift platform can move excessively, damage its mounting, and fall out of the vehicle when the doors are opened.
When did the repair become available?
The recall repair began on December 28, 2016. Owners with an included VIN can contact an Ic Bus dealer for the inspection and any needed parts replacement, or call Navistar customer service at 1-331-332-1590 with recall 16V765.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V765000 |
|---|---|
| Ic Bus customer service | 1-331-332-1590 |
| NHTSA recall # | 16V765 |
| NHTSA recall # (full) | 16V765000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →