Recall 16V718 covers 39 2016-2017 Frontline Type Iii and Type I ambulances for defective attendant-seat tracks. Repair is free at any franchised Frontline dealer.
Frontline is recalling 39 2016-2017 Type Iii and Type I ambulances because seat-track problems can let attendant seats move unexpectedly during rapid deceleration or a crash. That forward movement raises the injury risk for the seat occupant, and the dealer repair will be free once available.
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What's wrong?
The attendant seats in these 2016-2017 Frontline Type Iii and Type I ambulances ride on seat tracks. Those tracks let the seat lock into position so the attendant stays properly restrained while the ambulance is moving or stopping hard. The track is part of the seat system, not just a comfort adjustment.
The defect is in the seat tracks used with certain attendant seats. In a rapid deceleration event, including a crash, the track does not hold the seat where it is supposed to stay. The seat can move unexpectedly, which means the attendant's restraint system no longer controls body movement the way it was designed to do.
There is no warning sign before failure. The seat can feel normal during routine use, and the problem shows up when the track is forced to hold during a hard stop or crash.
Who's affected?
Covers Type I and Type Iii emergency vehicles from the 2016 and 2017 model years, all tied to the same seat assembly component.
| 2016 Frontline Type Iii | seat assembly |
|---|---|
| 2016 Wheeled Coach Type Iii | seat assembly |
| 2017 Wheeled Coach Type Iii | seat assembly |
| 2017 Frontline Type I | seat assembly |
| 2016 Frontline Type I | seat assembly |
| 2017 Frontline Type Iii | seat assembly |
| 2017 Mccoy Miller Type I | seat assembly |
| 2016 Mccoy Miller Type I | seat assembly |
| 2016 Mccoy Miller Type Iii | seat assembly |
| 2017 Road Rescue Type Iii | seat assembly |
| 2017 Wheeled Coach Type I | seat assembly |
| 2016 Wheeled Coach Type I | seat assembly |
| 2017 Mccoy Miller Type Iii | seat assembly |
| 2016 Road Rescue Type I | seat assembly |
| 2016 Road Rescue Type Iii | seat assembly |
| 2016 Marque Type Iii | seat assembly |
| 2017 Marque Type Iii | seat assembly |
| 2017 Road Rescue Type I | seat assembly |
| Units affected | 39 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
In a crash, the seat can slide forward quickly, raising the risk of injury to the person sitting in that seat. Confirm whether your VIN is included and schedule the recall work when the dealer can perform it. Repair will be free at any franchised Frontline dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2017 Frontline Type Iii or Type I ambulance is included in this recall.
- Contact Frontline customer service at 1-800-628-8178 for repair instructions before scheduling service.
- Ask a franchised Frontline dealer about the free seat-track replacement that keeps the attendant seat from moving forward in a crash.
- Bring the recall notice if you have it. If not, reference recall number 16V718 when you call.
What happens at the repair
The known repair is seat track replacement. Once the remedy is available for your VIN, a Frontline technician will replace the affected attendant seat tracks at no charge. The covered work addresses seat tracks that allow the attendant seat to move during rapid deceleration or a crash. Parts and labor are covered under the recall. Frontline has a general reimbursement plan on file. If you already paid for a related seat track repair, ask Frontline customer service about documented reimbursement under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 7, 2016 | NHTSA published the recall |
|---|---|
| October 14, 2016 | Dealer notification began |
| October 14, 2016 | Interim owner notification (was planned for this date) |
| November 20, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V718?
Recall 16V718 covers 39 2016-2017 Frontline Type I and Type Iii ambulances with attendant seat tracks that can shift during rapid deceleration or a crash. REV dealers will replace the affected seat tracks for free.
What should I do if my 2016-2017 Frontline Type I or Type Iii is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 16V718. If it is, contact a Frontline dealer or REV customer service at 1-800-628-8178 to arrange the free seat-track replacement. Reference recall number 16V718 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and REV says dealers will replace the seat tracks free of charge. Parts and labor are covered for vehicles included in recall 16V718.
What is the safety risk?
The risk is injury to the seat occupant during a crash. In rapid deceleration, the affected attendant seat can move forward at high speed because of the seat-track problem. The repair replaces the seat tracks to correct that defect.
What if I bought this ambulance used?
The free repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2016-2017 Frontline ambulance is included, then call a Frontline dealer or REV customer service with recall number 16V718.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V718000 |
|---|---|
| Frontline customer service | 1-800-628-8178 |
| NHTSA recall # | 16V718 |
| NHTSA recall # (full) | 16V718000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →