Recall 16V714 affects 57 2017 Mack Pinnacle (Chu) and Pinnacle (Cxu) trucks for tire tread separation. Goodyear dealers replace the tires free.
Mack is recalling 57 2017 Pinnacle (Chu) and Pinnacle (Cxu) trucks equipped with Goodyear G399A LHS tires because improper curing left incomplete adhesion in the tire. Partial tread separation can increase the risk of a crash, and Mack dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The tires on the 2017 Mack Pinnacle (Chu) and Pinnacle (Cxu) are the contact point between the truck and the road. These trucks were equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The tread and belt area is the outer working layer of the tire; it carries load, grips the pavement, and sheds heat as the tire rolls.
On the affected tires, the curing process was not completed correctly. Goodyear traced the defect to a curing press set-up error limited to the press equipment used during the affected production period. Because the rubber and internal layers did not bond completely, the tread is not secured the way it should be. As the tire heats, flexes, and carries weight, part of the tread can separate from the tire body.
Owners can notice noise or vibration before a partial tread separation. Treat new tire vibration, thumping, or unusual road noise as a warning sign and have the truck checked before returning it to service.
Who's affected?
Covers the Pinnacle (Chu) and Pinnacle (Cxu) variants, both tied to the tire tread and belt component.
| 2017 Mack Pinnacle (Chu) | tire |
|---|---|
| 2017 Mack Pinnacle (Cxu) | tire |
| Units affected | 57 |
A matching year and Pinnacle variant does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Partial tread separation can increase the risk of a crash. Noise or vibration is a warning sign before separation, so pull over when safe and arrange service if either starts while driving. Repair is free at any franchised Mack dealer.
What should I do?
- Check your VIN to confirm your 2017 Mack Pinnacle (Chu) or Pinnacle (Cxu) is included in this recall.
- Contact Mack customer service at 1-800-866-1177 or your franchised Mack dealer to arrange the free Goodyear G399A tire replacement.
- Ask where the tire work will be completed, since Goodyear dealers replace the affected tires for this recall.
- Bring the recall notice if Mack mailed one. If not, reference recall number 16V714 and Mack recall SC0405 when you call.
- Drive cautiously until the tires are replaced, and stop driving if you see tread separation, vibration, or tire damage.
What happens at the repair
At the dealer, the affected Goodyear G399A LHS 295/75R22.5 LRG tires are replaced free of charge. Parts and labor are covered under the recall, and the repair is available now. If you already paid out of pocket for a tire repair tied to this recall before the owner notice, Mack's established reimbursement plan covers eligible documented expenses. Keep your repair invoice, proof of payment, and tire paperwork together, then ask Mack customer service how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 6, 2016 | NHTSA published the recall |
|---|---|
| October 10, 2016 | Dealer notification began |
| October 10, 2016 | Dealer notification ended |
| October 31, 2016 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 31, 2016 | Interim owner notification (was planned for this date) |
| November 7, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V714?
Recall 16V714 covers 57 2017 Mack Pinnacle (Chu) and Pinnacle (Cxu) trucks equipped with Goodyear G399A LHS 295/75R22.5 LRG tires. The defect involves improper curing and incomplete adhesion, which can lead to partial tread separation and increase crash risk. Goodyear dealers replace the affected tires for free.
What should I do if my 2017 Mack Pinnacle (Chu) or Pinnacle (Cxu) is on this recall?
Check your VIN to confirm your specific truck is included in recall 16V714. If it is, contact a franchised Mack dealer or Goodyear dealer to arrange tire replacement. Reference Mack recall number SC0405 when you call. The affected tires are replaced free of charge.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost. For recall 16V714, Goodyear dealers replace the affected tires free of charge, and Mack lists its customer service line as 1-800-866-1177 for owner questions.
What is the safety risk?
The safety risk in recall 16V714 is partial tread separation. If tread separates while the truck is being driven, the driver can face a higher crash risk. Check your VIN, then arrange the free tire replacement through a Mack or Goodyear dealer if your truck is included.
When did the recall repair become available?
The recall repair began on November 7, 2016. Because the remedy is available, an included 2017 Mack Pinnacle (Chu) or Pinnacle (Cxu) can be scheduled for affected tire replacement through a Mack or Goodyear dealer. The replacement is free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V714000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 16V714 |
| NHTSA recall # (full) | 16V714000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →