Recall 16V703 covers 41 2016-2017 Aev Traumahawk ambulances with seat tracks that can move during a crash. Repair is free at any franchised Aev dealer.
Aev is recalling 41 2016-2017 Traumahawk ambulances because seat-track problems can let attendant seats move unexpectedly during rapid deceleration, including a crash. In a crash, the seat can move forward at high speed and increase injury risk for the occupant; the Aev dealer repair will be free once available.
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What's wrong?
The attendant seats in 2016-2017 Aev Traumahawk ambulances ride on seat tracks. Those tracks let the seat adjust for position, then lock it in place so the attendant stays seated where the belt and seat structure are designed to hold them.
On the affected ambulances, certain EVS Ltd. seats were built with seat tracks supplied by Dometic Corporation. The track defect lets the attendant seat move unexpectedly during rapid deceleration, including a crash. The filing does not identify the exact cause inside the track, only that the track does not hold the seat position as intended.
There is no warning sign before failure. An attendant has no clear symptom to check before the seat shifts during a rapid stop or crash.
Who's affected?
The same seat assembly component appears for the 2016 and 2017 Traumahawk.
| 2016 Aev Traumahawk | seat assembly |
|---|---|
| 2017 Aev Traumahawk | seat assembly |
| Units affected | 41 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
In a crash, the safety risk is the seat moving forward at high speed, which increases injury risk for the seat occupant. There is no warning sign before failure, so confirm the recall by VIN and schedule service promptly if included. Repair will be free at any franchised Aev dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2017 Aev Traumahawk is included in this recall.
- Contact Aev customer service at 1-800-374-9749 to ask about the seat-track replacement status before scheduling service.
- Reference recall number 16V703 when you call so the service desk can match the correct seat-track recall.
- Ask a franchised Aev service provider about the free seat-track replacement that keeps the attendant seat from moving forward in a crash.
- Bring the recall notice if you have it when the repair appointment is set.
What happens at the repair
The dealer repair is not listed as available in this data. Once the repair opens, an Aev technician replaces the affected attendant seat tracks on the 2016-2017 Traumahawk ambulance. That repair is free under recall 16V703, with parts and labor covered. The repair addresses the seat track problem that lets the attendant seat move during rapid deceleration, including a crash. For scheduling details, contact Aev Warranty or Customer Service.
Timeline
| September 30, 2016 | NHTSA published the recall |
|---|---|
| October 29, 2016 | Owner notification mailed |
| October 31, 2016 | Dealer notification began |
| October 31, 2016 | Interim owner notification (was planned for this date) |
| November 30, 2016 | Dealer notification ended |
Frequently asked questions
What is recall 16V703?
Recall 16V703 covers 41 2016-2017 Aev Traumahawk ambulances with attendant seat tracks that can let the seat move during rapid deceleration or a crash. The seat can move forward at high speed, increasing injury risk for the seat occupant.
What should I do if my 2016-2017 Aev Traumahawk is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 16V703. If it is, contact Aev Warranty or Customer Service at 1-800-374-9749 and ask for the seat track replacement. Reference recall number 16V703 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 16V703 is replacement of the affected seat tracks free of charge. Confirm the appointment path with Aev Warranty or Customer Service.
What is the safety risk?
The safety risk is injury to the attendant seat occupant in a crash. In a rapid deceleration event, the affected seat can move forward at high speed because of the seat track problem. The repair path is seat track replacement at no cost.
When did the recall repair begin?
The recall began on October 29, 2016, according to the remedy record for campaign 16V703. If your ambulance is still unrepaired, check your VIN and contact Aev Warranty or Customer Service to confirm the seat track replacement path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V703000 |
|---|---|
| Aev customer service | 1-800-374-9749 |
| NHTSA recall # | 16V703 |
| NHTSA recall # (full) | 16V703000 |
Source documents
-
Download Misc. Document (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →