Recall 16V699 affects 71 2015-2017 Newmar Canyon Star recreational vehicles for a wheelchair access door lock defect. Repair is free at any franchised Newmar dealer.
Newmar is recalling 71 2015-2017 Canyon Star recreational vehicles because the wheelchair access door's power lock can release if the keyfob is pressed by accident while the vehicle is moving. An open access door can lead to loss of vehicle control and raise crash risk; Newmar dealers will complete the repair free of charge.
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What's wrong?
The wheelchair access door on the 2015-2017 Newmar Canyon Star is the side entry built for mobility access. On units with the power lock option, the remote key fob is supposed to lock or unlock that door only when the motorhome is parked and ready for entry or exit.
On affected motorhomes, the power lock circuit does not block the key fob command while the vehicle is moving. If the fob button is pressed by accident in transit, the wheelchair access door can open instead of staying latched. An open access door changes what the driver and passengers are dealing with inside the coach and can increase the risk of loss of control, a crash, or property damage.
There is no warning sign before failure. The problem depends on the remote button being pressed while the motorhome is moving, so an owner is not given a dashboard light, sound, or latch symptom first.
Who's affected?
Spans the 2015-2017 Canyon Star across 2 listed areas: adaptive equipment and latches, locks, and linkages.
| 2016 Newmar Canyon Star | Equipment adaptive/mobility |
|---|---|
| 2016 Newmar Canyon Star | Latches/locks/linkages |
| 2017 Newmar Canyon Star | Equipment adaptive/mobility |
| 2017 Newmar Canyon Star | Latches/locks/linkages |
| 2015 Newmar Canyon Star | Equipment adaptive/mobility |
| 2015 Newmar Canyon Star | Latches/locks/linkages |
| Units affected | 71 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the wheelchair access door opens while you are driving, it can affect vehicle control and increase the risk of a crash. Until the relay harness is installed, treat unexpected door movement as a reason to pull over safely and call the dealer. Repair is free at any franchised Newmar dealer.
What should I do?
- Check your VIN to confirm your 2015-2017 Newmar Canyon Star is included in this recall.
- Contact a franchised Newmar dealer to schedule the free relay-harness repair that keeps the wheelchair access door from opening while the vehicle is moving.
- Bring the recall notice if Newmar sent one. If not, reference recall number 16V699 when you call.
- Keep the keyfob secured and avoid pressing the door button while driving until the repair is complete.
What happens at the repair
At the dealer, a Newmar technician adds a relay harness to the wheelchair access door lock system. The harness is intended to stop the keyfob button from opening the door while the vehicle is in motion. The recall repair is free, including parts and labor. Newmar has a general reimbursement plan on file for owners who already paid for this repair before the recall notice. Contact Newmar customer service or ask the service desk how to submit repair documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 28, 2016 | NHTSA published the recall |
|---|---|
| October 18, 2016 | Owner notification mailed |
| November 26, 2016 | Dealer notification began |
| November 26, 2016 | Dealer notification ended |
| November 26, 2016 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V699?
Recall 16V699 covers 71 2015-2017 Newmar Canyon Star recreational vehicles with a wheelchair access door power lock that can open while driving if the keyfob button is pressed accidentally. Newmar dealers add a relay harness for free.
What should I do if my 2015-2017 Newmar Canyon Star is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 16V699. If it is, contact a franchised Newmar dealer to schedule the relay harness installation. Reference recall number 16V699 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost. Newmar dealers will add a relay harness that prevents the keyfob button from opening the wheelchair access door while the vehicle is in motion.
What is the safety risk?
The safety risk is loss of vehicle control if the wheelchair access door opens while the Canyon Star is being driven. That condition increases crash risk under recall 16V699. Confirm your VIN, then schedule the free relay harness repair with a Newmar dealer.
When did the recall repair become available?
The recall began on October 18, 2016, so the remedy is available now. Newmar dealers install a relay harness to keep the keyfob button from opening the wheelchair access door while the vehicle is moving.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V699000 |
|---|---|
| Newmar customer service | 1-800-731-8300 |
| NHTSA recall # | 16V699 |
| NHTSA recall # (full) | 16V699000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →