Recall 16V695 affects 887 2014 Ford Transit Connect vehicles for an inadequately bonded panoramic roof panel. Repair is free at any franchised Ford dealer.
Ford is recalling 887 2014 Transit Connect vehicles under recall 16V695 because the Panoramic Fixed-Glass Vista roof panel can have an inadequate bond and separate while the vehicle is moving. A separating roof panel increases crash risk, and Ford dealers will complete the recall repair free of charge.
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What's wrong?
The Panoramic Fixed-Glass Vista roof on the 2014 Ford Transit Connect is a fixed glass panel bonded into the roof opening. The bond holds the glass in place and seals the cabin from wind and rain while the body flexes over bumps.
On included Transit Connect vehicles, silicone contamination and glass cleaner residue interfered with the primer and adhesive at the edge of the panel. That leaves the bond weaker than designed, especially along the outer perimeter where vacuum rings contacted the glass during manufacturing. As the adhesive grip breaks down, the roof panel can loosen and separate from the vehicle.
Owners can notice wind noise from the roof area or water leaking from the panoramic roof. Treat either sign as evidence that the roof panel bond needs inspection, because the same weak bond behind those symptoms is the condition covered by recall 16V695.
Who's affected?
| 2014 Ford Transit Connect | visibility component |
|---|---|
| Units affected | 887 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
Not every 2014 Ford Transit Connect van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the panoramic roof panel separates while the Transit Connect is moving, it can increase the risk of a crash. Wind noise or water leaks from the panoramic roof are warning signs of a poor bond. Drive cautiously and schedule the repair soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2014 Ford Transit Connect is included in this recall.
- Contact a franchised Ford dealer to schedule the free panoramic-roof repair.
- Ask the dealer to remove, clean, and reinstall the roof panel so the bond is secured before the panel separates.
- Bring the recall notice if Ford mailed one. If not, reference recall number 16V695 and Ford recall 16S35 when you call.
- Avoid unnecessary driving until the roof-panel bond is repaired.
What happens at the repair
At the dealer, a Ford technician removes the panoramic roof panel, cleans the bonding surfaces, and reinstalls the panel so it is secured to the vehicle. The recall repair is free, with parts and labor covered. Ford's general reimbursement plan covered eligible owner-paid remedy costs before the recall notice, with reimbursement eligibility ending November 11, 2016. If you paid for this roof-panel repair before notification, contact Ford customer service and have your repair documentation ready.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 27, 2016 | NHTSA published the recall |
|---|---|
| September 27, 2016 | Dealer notification began |
| September 27, 2016 | Dealer notification ended |
| October 31, 2016 | Interim owner notification (was planned for this date) |
| November 2, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V695?
Recall 16V695 covers 887 2014 Ford Transit Connect vehicles with a Panoramic Fixed-Glass Vista roof. The roof panel can have an inadequate bond to the vehicle and separate while driving. Ford dealers will remove, clean, and reinstall the panel for free.
What should I do if my 2014 Ford Transit Connect is on this recall?
Check your VIN to confirm your specific van is included in recall 16V695. If it is, contact a franchised Ford dealer and ask to schedule recall 16S35 for the panoramic roof panel. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will remove, clean, and reinstall the panoramic roof panel free of charge under recall 16V695.
What is the safety risk?
The safety risk is roof-panel separation while the vehicle is being driven. If the panoramic roof panel separates from the 2014 Ford Transit Connect, crash risk increases. Ford's remedy is to remove, clean, and reinstall the panel so the bond is corrected.
What if I bought my Ford Transit Connect used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2014 Ford Transit Connect is included, then reference Ford recall 16S35 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V695000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 16V695 |
| NHTSA recall # (full) | 16V695000 |
Source documents
-
Download Owner Notice (PDF) - Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →