Recall 16V628 affects 41,000 2016 Hyundai Tucson vehicles for a transmission software defect that can stop movement. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 41,000 2016 Tucson SUVs equipped with the 7-speed EcoShift Dual Clutch Transmission because heat and repeated accelerator pedal inputs can leave the vehicle unable to move. If that happens in traffic, crash risk increases, and Hyundai dealers will complete the recall repair free of charge.
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What's wrong?
For NHTSA campaign 16V628, the issue is in the transmission control module software on the 2016 Hyundai Tucson with the 7-speed EcoShift dual clutch transmission. The transmission control module is the computer that tells the transmission when to apply each clutch. In normal driving, that clutch control lets the SUV move smoothly from a stop when you press the accelerator.
On affected Tucsons, the clutch application logic does not respond correctly under the driving pattern described by Hyundai: repeated accelerator pedal presses and releases in high temperatures. After the SUV comes to a stop, the engine can rev while the clutch stays disengaged. The driver presses the pedal, but the vehicle does not move until the system engages again.
There is no warning sign before failure. The problem is intermittent, so it is not always repeatable at the dealer or during a short test drive.
Who's affected?
The scope lists both electrical system software and the automatic transmission control module for the same Tucson recall.
| 2016 Hyundai Tucson | electrical system software |
|---|---|
| 2016 Hyundai Tucson | automatic transmission |
| Units affected | 41,000 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included in this recall.
What's the safety risk?
A transmission control problem can leave the Tucson unable to move while it is in traffic. That loss of movement increases crash risk when surrounding traffic expects the vehicle to keep going. Drive cautiously until the software update is complete, and contact a Hyundai dealer promptly if the vehicle will not move normally. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2016 Hyundai Tucson is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free Transmission Control Module software update that addresses the no-move condition.
- Bring the recall notice if you have it, and reference recall number 16V628 when you call.
- Drive cautiously until the update is complete. Avoid repeated accelerator pedal presses in high heat and leave extra space in traffic.
- Call Hyundai customer service at 1-855-671-3059 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, a Hyundai technician updates the Transmission Control Module software for the 7-speed EcoShift Dual Clutch Transmission. The software update and labor are covered under recall 16V628, so the dealer repair is free now. Hyundai also provides reimbursement under the plan it submitted on November 2, 2014. If you paid for a related transmission-control repair before the recall work, bring repair orders, receipts, and payment records to the service desk or contact Hyundai customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 30, 2016 | NHTSA published the recall |
|---|---|
| October 11, 2016 | Owner notification mailed |
| October 28, 2016 | Dealer notification began |
| October 28, 2016 | Dealer notification ended |
| October 28, 2016 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V628?
Recall 16V628 covers 41,000 2016 Hyundai Tucson SUVs equipped with the 7-speed EcoShift Dual Clutch Transmission. Under certain driving conditions and high temperatures, repeated accelerator pedal use can leave the vehicle unable to move in traffic. Hyundai dealers update the Transmission Control Module software for free.
What should I do if my 2016 Hyundai Tucson is on this recall?
Check your VIN to confirm your specific Tucson is included in recall 16V628. If it is, contact a franchised Hyundai dealer to schedule the Transmission Control Module software update. Reference recall 16V628 or Hyundai recall number 149 when you call.
Is the recall repair free?
Yes. Federal recall law requires Hyundai to repair the defect at no cost. A franchised Hyundai dealer will update the Transmission Control Module software free of charge, and Hyundai customer service is available at 1-855-671-3059 for recall questions.
What is the safety risk?
The safety risk is that the Tucson can stop moving when the accelerator is pressed after repeated pedal use in certain high-temperature driving conditions. If that happens in traffic, the vehicle's inability to move creates crash risk. The dealer software update is the free remedy.
When did Hyundai begin this recall repair?
Hyundai expected the recall to begin on October 28, 2016, and the remedy is now available. If your VIN is included, a franchised Hyundai dealer can perform the Transmission Control Module software update for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V628000 |
|---|---|
| Hyundai customer service | 1-855-671-3059 |
| NHTSA recall # | 16V628 |
| NHTSA recall # (full) | 16V628000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →