2013-2017 Kme Predator/7600 Recall 16V586: Touchscreen

Recall 16V586 affects 74 Kme Predator and 7600 vehicles for touchscreens that switch accessories without operator input. Repair is free at any franchised Kme dealer.

What's wrong?

The recalled 2013-2017 Kme fire apparatus use a Class 1 Ultraview touchscreen from Hale Products to control electrical accessories on the vehicle. On units equipped with the Ultra View 450 or 700, the screen acts like a switch panel, sending commands that turn selected equipment on or off.

On affected Predator Tractor Aerial, 7600 Tanker, Predator Panther Rescue, Predator Pumper, Predator Rescue, Predator Panther Pumper, Predator SS Aerial, Predator Aerial, Predator SS Pumper, and Predator SS Rescue vehicles, the touchscreen can register a false switch activation without the operator knowing. That means an accessory can turn on or off even though no one touched the control. The supplier had not finished identifying the root cause, but the recall remedy uses upgraded software to stop touchscreen activation for safety-related vehicle functions.

There is no warning sign before failure. An operator should not expect a warning light, chime, or display message before a false switch activation happens.

Who's affected?

Spans 10 Kme fire apparatus models across the 2013-2017 model years, all tied to the electrical system.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Unintended accessory switching affects equipment such as emergency beacons or automatic snow chains and increases crash risk. If accessories turn on or off without a command, slow down, choose a safe place to stop, and schedule the reprogramming. Repair is free at any franchised Kme dealer.

What should I do?

1. Check your VIN to confirm your 2013-2017 Kme Predator Tractor Aerial, 7600 Tanker, Predator Panther Rescue, Predator Pumper, Predator Rescue, Predator Panther Pumper, Predator SS Aerial, Predator Aerial, Predator SS Pumper, or Predator SS Rescue is included in this recall.
2. Contact a franchised Kme dealer to schedule the free Class 1 Ultraview touchscreen reprogramming that stops false switch activations from turning accessories on or off.
3. Bring the recall notice if Kme sent one. If not, reference recall number 16V586 when you call.
4. Call Kme customer service at 1-800-235-3926 with questions about scheduling or the touchscreen software update.
5. Watch emergency beacons, automatic snow chains, and other touchscreen-controlled accessories until the repair is complete.

What happens at the repair

At the dealer, a Kme technician reprograms the Class 1 Ultraview touchscreen units so the accessory controls follow the corrected software settings. The repair is available now, and parts and labor are free under the recall. If you paid out of pocket for touchscreen or accessory control work tied to this recall, contact Kme customer service or Hale Products with your repair paperwork to ask for reimbursement under the general plan on file.

Timeline

Frequently asked questions

More information

Source documents

• Download Recall Document (PDF) (PDF) · RONE
• Download Recall Investigation Document (PDF) (PDF) · RCRIT
• Download Owner Notification Letter (PDF) · RCONL
• Download Recall Report (PDF) · RCLRPT
• Download Quarterly Report (PDF) · RCLQRT
• Download Recall Acknowledgement (PDF) · RCAK

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →