Recall 16V578 covers 1 2015 E-One Typhoon emergency vehicle for touchscreen false switch activations. Software update is free at any franchised E-One dealer.
E-One is recalling one 2015 Typhoon emergency vehicle because its Ultraview Touchscreen can falsely activate switches without the operator's knowledge, turning accessories on or off. That includes equipment such as emergency beacons or automatic snow chains, which can increase crash risk; an E-One dealer will complete the recall repair free of charge.
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What's wrong?
The Class 1 Ultraview touchscreen in the 2015 E-One Typhoon is the control screen for vehicle accessories. On the affected emergency vehicle, that screen is tied to the CAFS SMARTCAFS 5.0 foam system. When it works correctly, the operator uses the display to turn accessory functions on or off and confirm what the vehicle is doing.
The defect is false switch activation in the touchscreen control system. A command registers even though the operator did not choose that switch. That means an accessory function turns on or off without the operator's knowledge. The repair is updated software, which changes the touchscreen control logic and reduces accidental activation.
The warning sign is the visible display. The screen remains the place to check whether an accessory has changed state, but the activation itself happens without the operator intentionally pressing the switch.
Who's affected?
| 2015 E-One Typhoon | electrical system |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Unintended accessory activation or shutdown, such as emergency beacons or automatic snow chains turning on or off, increases the risk of a crash. A visible display gives the warning sign. Use caution, then arrange the software update with E-One. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2015 E-One Typhoon is included in this recall.
- Contact a franchised E-One dealer to confirm the free touchscreen software update has been installed.
- Reference recall number 16V578 when you call and ask the dealer to document the touchscreen software update that stops false accessory switch activations.
- Inspect emergency beacons, automatic snow chains, and other touchscreen-controlled accessories before use until E-One confirms the update is complete.
What happens at the repair
An E-One technician updates the Class 1 Ultraview Touchscreen software so the touchscreen no longer falsely activates switches without the operator's knowledge. For this recall, E-One notified the owner and installed the software update free of charge. Parts and labor are covered under the recall, and no owner payment is required for the campaign repair. If service paperwork is needed for fleet records, ask E-One customer service or the service desk for documentation tied to campaign 16V578.
Timeline
| August 3, 2016 | NHTSA published the recall |
|---|---|
| August 4, 2016 | Owner notification mailed |
| August 29, 2016 | Dealer notification began |
| August 29, 2016 | Interim owner notification (was planned for this date) |
| September 2, 2016 | Dealer notification ended |
Frequently asked questions
What is recall 16V578?
Recall 16V578 covers 1 2015 E-One Typhoon emergency vehicle with a Class 1 Ultraview Touchscreen that can trigger false switch activations without the operator's knowledge. Accessories can turn on or off unexpectedly, and E-One installed updated touchscreen software for free.
What should I do if my 2015 E-One Typhoon is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 16V578. If it is, contact E-One customer service at 1-904-237-1122 or a franchised E-One service location and reference recall number 16V578. The software update is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and E-One's remedy says the updated touchscreen software was installed free of charge. Parts and labor are covered for the recall repair.
What is the safety risk?
False touchscreen switch activations can turn accessories on or off without the operator knowing. That includes equipment such as emergency beacons or automatic snow chains. Unintended accessory operation can increase crash risk, so confirm the VIN and make sure the software update is complete.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V578000 |
|---|---|
| E-One customer service | 1-904-237-1122 |
| NHTSA recall # | 16V578 |
| NHTSA recall # (full) | 16V578000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →