Recall 16V570 affects 1,038 2005-2016 E-Ride EXV2 and EXV4 utility vehicles with missing rear red reflectors. Repair is free at any franchised E-Ride dealer.
E-Ride is recalling 1,038 2005-2016 EXV2 and EXV4 electric utility vehicles because the required red reflector is missing from the rear of affected vehicles. The missing reflector can make the vehicle less visible to other drivers and increase crash risk; the E-Ride dealer repair is free.
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What's wrong?
The red rear reflector on a 2005-2016 E-Ride EXV2 or EXV4 is a passive safety part on the back of the vehicle. It reflects light from another vehicle's headlights, which helps mark the rear of the E-Ride in low light or at night. Unlike a lamp, it does not need power to work.
On affected EXV2 and EXV4 electric utility vehicles, the reflector placement left the back of the vehicle without the required red reflector. The reflectors were placed on the side, but the rear bumper also needs a reflector. That means the vehicle does not meet the low speed vehicle lighting requirement for rear visibility.
There is no warning sign before failure. This is not a part that breaks while driving, so the issue is found by checking whether the back of the vehicle has the required red reflector installed.
Who's affected?
Covers both EXV2 and EXV4 models across the 2005-2016 model years; exterior lighting is the shared component.
| 2011 E-Ride EXV2 | Exterior lighting |
|---|---|
| 2007 E-Ride EXV4 | Exterior lighting |
| 2009 E-Ride EXV4 | Exterior lighting |
| 2012 E-Ride EXV4 | Exterior lighting |
| 2015 E-Ride EXV4 | Exterior lighting |
| 2016 E-Ride EXV4 | Exterior lighting |
| 2005 E-Ride EXV2 | Exterior lighting |
| 2006 E-Ride EXV2 | Exterior lighting |
| 2007 E-Ride EXV2 | Exterior lighting |
| 2014 E-Ride EXV2 | Exterior lighting |
| 2015 E-Ride EXV2 | Exterior lighting |
| 2008 E-Ride EXV2 | Exterior lighting |
| 2005 E-Ride EXV4 | Exterior lighting |
| 2006 E-Ride EXV4 | Exterior lighting |
| 2010 E-Ride EXV4 | Exterior lighting |
| 2011 E-Ride EXV4 | Exterior lighting |
| 2013 E-Ride EXV4 | Exterior lighting |
| 2014 E-Ride EXV4 | Exterior lighting |
| 2009 E-Ride EXV2 | Exterior lighting |
| 2010 E-Ride EXV2 | Exterior lighting |
| 2012 E-Ride EXV2 | Exterior lighting |
| 2013 E-Ride EXV2 | Exterior lighting |
| 2008 E-Ride EXV4 | Exterior lighting |
| 2016 E-Ride EXV2 | Exterior lighting |
| Units affected | 1,038 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A missing red reflector on the rear bumper makes the vehicle harder for other drivers to see, especially from behind, and increases the risk of a crash. Schedule the reflector installation soon and use extra care in low light or traffic until it is done. Repair is free at any franchised E-Ride dealer.
What should I do?
- Check your VIN to confirm your 2005-2016 E-Ride EXV2 or EXV4 is included in this recall.
- Contact a franchised E-Ride dealer to schedule the free rear-reflector repair that makes the vehicle more visible from behind.
- Bring the recall notice if you have it, and reference recall number 16V570 when you call.
- Avoid driving after dark until the red reflectors are installed on the rear bumper.
- Call E-Ride customer service at 1-800-950-4351 if the dealer cannot confirm the repair path.
What happens at the repair
At the dealer, an E-Ride technician installs a red reflector on both rear bumper corners so the EXV2 or EXV4 has the rear reflectors required for the recall. The recall repair is available now, and the reflector installation is free. Parts and labor are covered under campaign 16V570. Ask the dealer to confirm the reflector placement before the vehicle leaves the service area.
Timeline
| August 1, 2016 | Dealer notification began |
|---|---|
| August 1, 2016 | Interim owner notification (was planned for this date) |
| August 2, 2016 | NHTSA published the recall |
| August 31, 2016 | Owner notification mailed |
| September 1, 2016 | Dealer notification ended |
Frequently asked questions
What is recall 16V570?
NHTSA campaign 16V570 covers 1,038 2005-2016 E-Ride EXV2 and EXV4 electric utility vehicles missing a red reflector on the rear of the vehicle. That missing reflector can make the vehicle less visible to other drivers and increase crash risk. E-Ride dealers install the rear bumper reflectors for free.
What should I do if my 2005-2016 E-Ride EXV2 or EXV4 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 16V570. If it is, contact an E-Ride dealer or E-Ride customer service at 1-800-950-4351 to arrange the rear reflector installation. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and E-Ride's remedy says dealers will install red reflectors on both rear bumper corners free of charge.
What is the safety risk?
The safety risk is reduced rear visibility. NHTSA campaign 16V570 says a missing red rear reflector can make the vehicle less visible to other drivers, increasing the risk of a crash. The free dealer repair adds the missing reflectors.
What if I bought my E-Ride EXV2 or EXV4 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2005-2016 E-Ride EXV2 or EXV4 is included, then reference recall 16V570 when you contact the dealer or E-Ride customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V570000 |
|---|---|
| E-Ride customer service | 1-800-950-4351 |
| NHTSA recall # | 16V570 |
| NHTSA recall # (full) | 16V570000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →