Recall 16V567 covers 42 2015-2016 E-One Cyclone Ii and Typhoon fire trucks with Waterous transmission shift-unit damage. Repair is free at any franchised E-One dealer.
E-One is recalling 42 2015-2016 Cyclone Ii and Typhoon fire trucks because certain Waterous C20 and C21 split-shaft transmissions have a damaged shift-unit component that can stop operators from changing power output. If that happens at a fire scene, the truck can be unable to pump water, increasing injury risk; E-One dealers will complete the free repair.
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What's wrong?
The Waterous C20 and C21 split-shaft transmission on affected 2015-2016 E-One Cyclone Ii and Typhoon vehicles routes engine power either to the wheels or to an add-on unit such as a fire pump. In road mode, it helps move the emergency vehicle. In pump mode, it sends power to equipment used during firefighting.
The problem is inside the shift unit. A clevis pin and retaining ring can fail, which leaves the shift mechanism damaged or unable to move the power output where the operator needs it. E-One's repair replaces that clevis pin and retaining ring setup with a shoulder bolt and locking nut.
Operators can notice trouble before the shift unit fails. The warning signs are difficulty shifting from road mode to pump mode, or a scraping or clanging sound during the change from road mode to pump mode.
Who's affected?
Both Cyclone Ii and Typhoon are listed for 2015 and 2016, with the same manual transmission component.
| 2016 E-One Cyclone Ii | manual transmission |
|---|---|
| 2015 E-One Cyclone Ii | manual transmission |
| 2015 E-One Typhoon | manual transmission |
| 2016 E-One Typhoon | manual transmission |
| Units affected | 42 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
When the truck cannot switch power output from road to pump mode, it can arrive at a fire scene but fail to pump water, increasing injury risk. Treat difficulty shifting from road to pump mode, or scraping or clanging during the change, as a reason to arrange service. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 E-One Cyclone Ii or Typhoon is included in this recall.
- Contact a franchised E-One dealer to schedule the free clevis-pin and retaining-ring kit that restores shifting of the Waterous C20/C21 split-shaft transmission power output.
- Bring the recall notice if E-One mailed one. If not, reference recall number 16V567 when you call.
- Confirm the transmission can switch between drive and pump output before returning the vehicle to emergency service.
What happens at the repair
At the dealer, an E-One technician installs the remedy kit, replacing the clevis pin and retaining rings in the Waterous C20 or C21 split-shaft transmission shift unit. The recall repair is free, including parts and labor. For owners who already paid for related work, E-One's reimbursement plan lists $300, calculated from travel time and repair time. Contact E-One customer service with prior repair documentation to claim any eligible reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 1, 2016 | NHTSA published the recall |
|---|---|
| September 8, 2016 | Owner notification mailed |
| September 19, 2016 | Dealer notification began |
| September 19, 2016 | Interim owner notification (was planned for this date) |
| September 23, 2016 | Dealer notification ended |
Frequently asked questions
What is recall 16V567?
Recall 16V567 covers 42 2015-2016 E-One Cyclone Ii and Typhoon fire trucks with certain Waterous C20 and C21 split-shaft transmissions. A damaged shift-unit component can stop the operator from changing power output, including power needed for the fire pump.
What should I do if my 2015-2016 E-One Cyclone Ii or Typhoon is on this recall?
Check your VIN to confirm your specific fire truck is included in recall 16V567. If it is, contact E-One customer service at 1-352-861-3612 or an authorized E-One service location to arrange the free remedy kit for the shift unit.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and E-One supplies the remedy kit free of charge. The kit replaces the clevis pin and retaining rings in the affected shift unit.
What is the safety risk?
The safety risk is loss of fire-pump function after the truck reaches a scene. If the power output cannot be changed, the vehicle cannot power the water pump needed to fight a fire, increasing the risk of injury.
When did E-One start this recall?
E-One began this recall on September 8, 2016. If you own or maintain a 2015-2016 E-One Cyclone Ii or Typhoon, the VIN decides whether this specific transmission remedy applies.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V567000 |
|---|---|
| E-One customer service | 1-352-861-3612 |
| NHTSA recall # | 16V567 |
| NHTSA recall # (full) | 16V567000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →