Recall 16V560 affects 3,085 2016-2017 Jayco Travel Trailer models with Sway Command trailer-brake loss. Repair is free at any franchised Jayco Travel Trailer dealer.
Jayco Travel Trailer is recalling 3,085 2016-2017 Jay Feather, Jay Flight, Eagle, White Hawk, Octane, and Jay Flight Slx trailers with Sway Command anti-sway systems because the trailer brakes can stop working after a sway event. Loss of trailer brakes can lengthen stopping distance and cause loss of control; Jayco Travel Trailer dealers will complete the recall repair free of charge.
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What's wrong?
The Sway Command anti-sway system on 2016-2017 Jayco Travel Trailer Jay Feather, Octane, Eagle, Jay Flight, Jay Flight Slx, and White Hawk trailers is designed to help control trailer sway. It watches for side-to-side movement and applies the trailer brakes to pull the trailer back in line. The tow vehicle's integrated brake controller is the part that normally sends braking commands from the truck to the trailer brakes.
On affected trailers, Sway Command can create a conflict with the tow vehicle's integrated brake controller after it applies the trailer brakes during a sway event. The tow vehicle detects brake-system voltage that it did not send, then shuts down the integrated brake control module as a protective response. Once that happens, the trailer brakes no longer function to slow or stop the trailer until the system is reset.
There is no warning sign before failure. The problem appears after the anti-sway system responds to a sway event, so the driver learns the trailer brakes are not responding only when braking is needed.
Who's affected?
The Jay Feather, Octane, Eagle, Jay Flight, Jay Flight Slx, and White Hawk lines share the same integrated trailer brake control electrical-system issue across the 2016 and 2017 model years.
| 2016 Jayco Travel Trailer Jay Feather | electrical system |
|---|---|
| 2016 Jayco Travel Trailer Octane | electrical system |
| 2016 Jayco Fifth Wheel Eagle | electrical system |
| 2017 Jayco Travel Trailer Jay Feather | electrical system |
| 2016 Jayco Travel Trailer Jay Flight | electrical system |
| 2016 Jayco Travel Trailer Jay Flight Slx | electrical system |
| 2016 Jayco Travel Trailer White Hawk | electrical system |
| 2017 Jayco Travel Trailer Jay Flight | electrical system |
| 2017 Jayco Travel Trailer White Hawk | electrical system |
| 2017 Jayco Travel Trailer Eagle | electrical system |
| 2017 Jayco Travel Trailer Octane | electrical system |
| 2017 Jayco Travel Trailer Jay Flight Slx | electrical system |
| Units affected | 3,085 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A loss of trailer brakes can lengthen stopping distance and lead to loss of vehicle control, increasing crash risk. Use extra caution until your VIN is confirmed and the Sway Command system is removed. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Jayco Travel Trailer Jay Feather, Octane, Eagle, Jay Flight, Jay Flight Slx, or White Hawk is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free Sway Command removal, which addresses trailer-brake loss after a sway event.
- Reference recall number 16V560 and Jayco recall 9901308 when you call.
- Bring the recall notice if you have it.
- Allow extra stopping distance until the Sway Command system is removed, and avoid towing with a tow vehicle that has an integrated brake controller.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician removes the Sway Command anti-sway system from the affected travel trailer. The removal is free under the recall, and parts and labor tied to that recall work are covered. If you've already paid out of pocket for a related Sway Command repair, Jayco Travel Trailer's standard reimbursement plan covers documented expenses. Bring repair paperwork and payment records to the service desk so the dealer can explain the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 27, 2016 | NHTSA published the recall |
|---|---|
| August 3, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V560?
Recall 16V560 covers 3,085 2016-2017 Jayco Travel Trailer Jay Feather, Octane, Eagle, Jay Flight, Jay Flight Slx, and White Hawk trailers with a Sway Command anti-sway system. After certain sway events, the trailer brakes can stop helping slow or stop the trailer.
What should I do if my 2016-2017 Jayco Travel Trailer Jay Feather, Octane, Eagle, Jay Flight, Jay Flight Slx, or White Hawk is on this recall?
Check your VIN to confirm your specific trailer is included in recall 16V560. If it is, contact a franchised Jayco Travel Trailer dealer to schedule removal of the Sway Command system. Reference recall number 16V560 and Jayco recall number 9901308 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will remove the Sway Command system from affected travel trailers free of charge, with parts and labor covered under the recall.
What is the safety risk?
The safety risk is loss of trailer braking after the anti-sway system applies the trailer brakes during a sway event. That can lengthen stopping distance and cause loss of vehicle control, increasing crash risk. The dealer repair removes the affected Sway Command system.
What if I bought the Jayco Travel Trailer used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific trailer is included, then call a franchised Jayco Travel Trailer dealer and reference recall 16V560.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V560000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 16V560 |
| NHTSA recall # (full) | 16V560000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →