Recall 16V490 affects 3,620 2017 Chrysler Pacifica vehicles for a center overhead seat-belt stow clip that fractures. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 3,620 2017 Pacifica minivans because the center overhead seat belt stow clip can fracture and keep the third-row or second-row center seat belt from being used. If those passengers cannot buckle up, crash injury risk increases; Chrysler dealers handle the recall repair free of charge.
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What's wrong?
The center overhead seat belt stow clip on the 2017 Chrysler Pacifica is part of the roof-mounted belt setup for the center passenger seat. It holds the belt hardware in place when the belt is stored, then lets the belt be pulled into position when someone sits in the second-row or third-row center seat.
On affected Pacifica minivans, that stow clip can fracture. Once it breaks, the belt is no longer held or released the way it was designed to work. The result is practical and immediate: the center seat belt is not usable for that passenger position.
There is no warning sign before failure. An owner or passenger first notices the problem when the overhead belt hardware is broken, loose, or unable to be used as a seat belt.
Who's affected?
| 2017 Chrysler Pacifica | seat belt |
|---|---|
| Units affected | 3,620 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
A blocked or unusable seat belt in the third row or second row center seat leaves that passenger without proper restraint. In a crash, that increases the risk of injury for the person in that seat. Confirm whether your 2017 Pacifica is included and schedule the bezel replacement soon. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2017 Chrysler Pacifica is included in this recall.
- Contact a franchised Chrysler dealer to schedule the free overhead seat-belt stow-bezel replacement that fixes the fractured clip blocking center-seat belt use.
- Bring the recall notice if Chrysler mailed one. If not, reference recall number 16V490 and Chrysler recall S42 when you call.
- Keep the second-row or third-row center seat empty if its seat belt cannot be used. Use another belted seat until the dealer repair is complete.
What happens at the repair
At the dealer, a Chrysler technician replaces the third-row center overhead seat belt stow bezel and also replaces the second-row center overhead stow bezel if that seat position has the affected part. The recall repair is free, including parts and labor. If you've already paid for this seat belt stow bezel repair, Chrysler's reimbursement process asks customers to send the original receipt or other adequate proof of payment to the company so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 30, 2016 | NHTSA published the recall |
|---|---|
| July 12, 2016 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 14, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V490?
Recall 16V490 covers 3,620 2017 Chrysler Pacifica vehicles with a center overhead seat belt stow clip that can fracture and prevent use of the third-row or second-row center seat belt. Chrysler dealers replace the affected stow bezel for free.
What should I do if my 2017 Chrysler Pacifica is on this recall?
Check your VIN to confirm your specific Pacifica is included in recall 16V490. If it is, contact a franchised Chrysler dealer and ask for recall S42. The dealer will replace the third-row center overhead seat belt stow bezel, and the second-row bezel if needed, for free.
Is the recall repair free?
Yes. Federal recall law requires Chrysler to fix the defect at no cost. A franchised Chrysler dealer will replace the affected center overhead seat belt stow bezel free of charge, including the second-row center bezel when that seating position is equipped and needs the repair.
What is the safety risk?
The risk is that a passenger in the third-row or second-row center seat cannot use the seat belt if the stow clip fractures. NHTSA campaign 16V490 states that lack of seat belt use increases injury risk in a crash.
What if I bought my Chrysler Pacifica used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to see whether your specific 2017 Chrysler Pacifica is included, then give recall S42 to the Chrysler dealer when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V490000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 16V490 |
| NHTSA recall # (full) | 16V490000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →