Recall 16V477 covers 400 2015-2016 Terex Hrx, Hr, Tc, and Tcx aerial devices for weak platform-leveling-cylinder welds. Repair is free at any franchised Terex dealer.
Terex is recalling 400 2015-2016 Hrx, Hr, Tc, and Tcx aerial devices because poor welds on the platform leveling cylinder can let the cylinder fail at the elbow and tilt the platform. That tilt can cause the platform occupant to fall and be injured; Terex dealers will complete the recall repair free of charge.
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What's wrong?
The platform leveling cylinder on 2015-2016 Terex Hrx, Hr, Tc, and Tcx aerial devices is the hydraulic part that keeps the work platform level while personnel are elevated. These devices are mounted on trucks for power line construction and maintenance while the truck is stationary. When the cylinder holds its position, the platform stays at the intended angle.
On affected devices, the cylinder weld at the elbow was not fused properly during supplier production. A weld is the joined metal area that has to hold the cylinder together under normal operating force. Because the weld joint lacked proper fusion, the elbow is weaker than designed. If that joint fails, the cylinder no longer controls the platform angle and the platform tilts.
The warning sign is a platform that does not stay level. If the platform starts to drift or tilt instead of holding steady, the leveling cylinder is not doing its job.
Who's affected?
The scope spans Hrx, Hr, Tc, and Tcx model lines across the 2015 and 2016 model years, with Equipment listed as the shared component.
| 2015 Terex Hrx | Equipment |
|---|---|
| 2016 Terex Hrx | Equipment |
| 2016 Terex Hr | Equipment |
| 2015 Terex Tc | Equipment |
| 2015 Terex Hr | Equipment |
| 2015 Terex Tcx | Equipment |
| 2016 Terex Tcx | Equipment |
| 2016 Terex Tc | Equipment |
| Units affected | 400 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A tilting platform can cause the platform occupant to fall, increasing the risk of injury. If the platform does not stay level, stop using the lift and arrange service before putting another person on it. Repair is free at any franchised Terex dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Terex Hrx, Hr, Tc, or Tcx aerial device is included in this recall.
- Contact a franchised Terex dealer to schedule the free platform-leveling-cylinder replacement that fixes the poor welds that can let the platform tilt.
- Bring the recall notice if Terex mailed one. If not, reference recall number 16V477 when you call.
- Keep people off the aerial platform until the cylinder replacement is complete.
What happens at the repair
At the dealer, a Terex technician replaces the hydraulic cylinders covered by the recall. The repair addresses the platform leveling cylinder weld issue that can let the cylinder fail at the elbow and allow the platform to tilt. The replacement parts and labor are free under the recall. When you schedule service, give the dealer recall SN642 so the service desk can match the repair to the Terex campaign.
Timeline
| June 28, 2016 | NHTSA published the recall |
|---|---|
| June 29, 2016 | Dealer notification began |
| June 29, 2016 | Dealer notification ended |
| August 22, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V477?
Recall 16V477 covers 400 2015-2016 Terex Hrx, Hr, Tc, and Tcx aerial devices with platform leveling cylinders that have poor welds. The cylinder can fail at the elbow, allow the platform to tilt, and put the platform occupant at risk of falling. Terex dealers replace the hydraulic cylinders for free.
What should I do if my 2015-2016 Terex Hrx, Hr, Tc, or Tcx is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 16V477. If it is, contact a Terex dealer to schedule hydraulic cylinder replacement. Reference recall 16V477 and Terex recall number SN642 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Terex will replace the affected hydraulic cylinders free of charge. Parts and labor are covered through the recall repair at a Terex dealer.
What is the safety risk in recall 16V477?
The risk is a platform tilt that lets the platform occupant fall. The recall involves poor welds in the platform leveling cylinder, which can fail at the elbow. If your VIN is included, schedule the free hydraulic cylinder replacement before using the aerial device again.
When did Terex start the recall repair?
Terex began the recall on August 22, 2016. Owners can contact the Terex Customer Service Department at 1-800-982-8975, or contact a Terex dealer, to ask about the free hydraulic cylinder replacement under recall 16V477 and Terex recall number SN642.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V477000 |
|---|---|
| Terex customer service | 1-800-982-8975 |
| NHTSA recall # | 16V477 |
| NHTSA recall # (full) | 16V477000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →