Recall 16V464 covers 5,658 2016 Volkswagen Tiguan, Golf R, Cc, and E-Golf vehicles for rear child-lock disengagement. Repair is free at franchised Volkswagen dealers.
Volkswagen is recalling 5,658 2016 Tiguan, Golf R, Cc, and E-Golf vehicles under recall 16V464 because vibration from opening and closing a door can disengage the rear child door locks. If an unrestrained child opens a rear door from inside the vehicle, the child can fall from the vehicle; Volkswagen dealers will complete the repair free of charge.
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What's wrong?
The rear child door locks on the 2016 Volkswagen Tiguan, Golf R, Cc, and E-Golf are small mechanical locks built into the rear door latch area. When set, they keep the inside rear door handle from opening the door, so a child in the back seat cannot open that door from inside the vehicle.
On affected vehicles, the lock's internal position retaining mechanism was improperly molded. During early use, that retaining piece can fracture. Normal vibration, including the vibration from opening and closing a door, can then let the child lock slip out of its locked position and disengage.
An owner can notice that the child lock does not click or ratchet into its end position when being set. The lever also lacks the normal tactile feedback after the mechanism has fractured. If that happens, treat the child lock as unreliable until a Volkswagen dealer repairs it.
Who's affected?
All included models are from the 2016 model year and share the same latches/locks/linkages component.
| 2016 Volkswagen Tiguan | Latches/locks/linkages |
|---|---|
| 2016 Volkswagen Golf R | Latches/locks/linkages |
| 2016 Volkswagen Cc | Latches/locks/linkages |
| 2016 Volkswagen E-Golf | Latches/locks/linkages |
| Units affected | 5,658 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
An unrestrained child who unexpectedly opens a door faces a fall from the vehicle and injury. A broken child lock gives no tactile feedback and does not ratchet into its end position. Check the lock feel before carrying children, and schedule the inspection soon if it feels wrong. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2016 Volkswagen Tiguan, Golf R, Cc, or E-Golf is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free rear child-lock inspection and replacement that keeps the rear door child locks from disengaging.
- Bring the recall notice if Volkswagen mailed one. Reference recall number 16V464 and Volkswagen recall 58C9 when you call.
- Call Volkswagen customer service at 1-800-893-5298 with questions before your appointment.
- Keep children properly restrained and use extra caution with rear doors until the dealer repair is complete.
What happens at the repair
At the dealer, a Volkswagen technician inspects the rear child door locks and replaces any child lock that does not hold correctly. The inspection and replacement parts are free under the recall. Volkswagen has a general reimbursement plan on file for owners who already paid for a related child lock repair before the recall work. Bring documentation for that repair to the service desk and ask Volkswagen customer service how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 24, 2016 | NHTSA published the recall |
|---|---|
| August 22, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V464?
Recall 16V464 covers 5,658 2016 Volkswagen Tiguan, Golf R, Cc, and E-Golf vehicles with rear child door locks that can disengage from vibration. Volkswagen dealers will inspect the child locks and replace affected locks for free.
What should I do if my 2016 Volkswagen Tiguan, Golf R, Cc, or E-Golf is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 16V464. If it is, contact a franchised Volkswagen dealer to schedule the child-lock inspection. Reference recall 16V464 or Volkswagen recall 58C9 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Volkswagen dealers will inspect the rear child door locks and replace affected locks free of charge at any franchised Volkswagen dealer.
What is the safety risk in recall 16V464?
The safety risk is that vibration can disengage the rear child door locks. If an unrestrained child opens a rear door from inside the vehicle, the child can fall from the vehicle and be injured. Volkswagen dealers fix this by inspecting and replacing affected child locks for free.
What if I bought my Volkswagen used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2016 Volkswagen Tiguan, Golf R, Cc, or E-Golf is included, then contact a franchised Volkswagen dealer for the free inspection and repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V464000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 16V464 |
| NHTSA recall # (full) | 16V464000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →