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Campaign 16V386 Posted June 1, 2016 406 units

2006-2016 Starcraft Bus Recall 16V386: Lift Platform

RN
Reviewed by the RecallNotify editorial team
Published May 31, 2026

Recall 16V386 affects 406 2006-2016 Starcraft Bus transit buses for wheelchair lift platform cracks. Repair is free at any franchised Starcraft Bus dealer.

Starcraft Bus is recalling 406 2006-2016 buses, including Quest, Allstar, and Starlite models, because certain Ricon wheelchair lifts have platform side plates that can crack and folding link-arm bearings that can move out of position. If the lift platform separates and falls when the door opens, the operator faces an injury risk; Starcraft Bus dealers will complete the free repair.

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What's wrong?

The wheelchair lift on these 2006-2016 Starcraft Bus transit buses is the powered platform that raises and lowers a passenger using a mobility device. The platform side plate helps support the platform structure, while the folding link arms guide the platform as it moves. Bearings in those arms are supposed to stay seated so the lift tracks straight and holds its designed geometry.

The problem is in certain Ricon S2005, S2010, S5005, S5010, S5505, and S5510 lifts. The platform side plate can crack. The folding link arms also have pivot holes that are too large, which lets the bearings shift out of position instead of staying centered. Once that happens, the lift no longer has the support and alignment it was built to maintain.

A bearing that has moved out of position or cracking in the platform can be visible during inspection before the lift fails. Look for visible cracks, loose bearing movement, or lift hardware that no longer sits squarely in place.

Who's affected?

The scope spans multiple bus models across 2006-2016, with adaptive or mobility equipment listed for each.

2007 Starcraft Bus Quest Equipment adaptive/mobility
2007 Startrans Senator Ii Equipment adaptive/mobility
2008 Startrans Senator Ii Equipment adaptive/mobility
2011 Startrans Senator Ii Equipment adaptive/mobility
2013 Startrans Senator Ii Equipment adaptive/mobility
Units affected406
Field incidentsNHTSA has logged no field incidents to date.

A matching model year and bus name does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

When out-of-position bearings crack the platform side plates or loosen the mounting, the lift platform can separate and rest against the lift door. Opening the door can let the platform fall onto the lift operator, increasing injury risk. Inspect visible bearing movement or platform cracks before use. Repair is free at any franchised Starcraft Bus dealer.

What should I do?

  1. Check your VIN to confirm your 2006-2016 Starcraft Bus transit bus is included in this recall.
  2. Contact a franchised Starcraft Bus dealer to schedule the free wheelchair-lift inspection and replacement that fixes cracked platform side plates and displaced link-arm bearings.
  3. Bring the recall notice if you have one, and reference recall number 16V386 when you call.
  4. Avoid using the wheelchair lift until the platform side plates, link arms, and bearings have been inspected.
  5. Call Starcraft Bus customer service at 1-800-348-7440 with questions about scheduling or the free repair.

What happens at the repair

At the dealer, a Starcraft Bus technician inspects the wheelchair lift link arms for damage and checks whether the bearings have moved out of position. The technician also inspects the lift platform for cracks or other signs of failure. Any damaged link arms, platform parts, or related lift parts are replaced at no cost. Parts and labor are covered under the recall.

Timeline

June 1, 2016 NHTSA published the recall
July 11, 2016 Owner notification mailed
July 12, 2016 Dealer notification began
July 12, 2016 Dealer notification ended
July 12, 2016 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 16V386?

Recall 16V386 covers 406 2006-2016 Starcraft Bus vehicles equipped with certain Ricon wheelchair lifts. The lift platform side plates can crack, and link-arm bearing problems can let the platform separate and fall when the vehicle doors open, increasing injury risk to the lift operator.

What should I do if my 2006-2016 Starcraft Bus vehicle is on this recall?

Check your VIN to confirm your specific bus is included in recall 16V386. If it is, contact Starcraft Bus customer service at 1-800-348-7440 or a service location handling Ricon lift repairs. The inspection and any needed replacement parts are free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and the recall remedy says damaged lift parts will be replaced free of charge. The repair path includes inspection of the link arms, bearings, and platform side plates.

What is the safety risk?

The safety risk is injury to the lift operator. If the platform side plates crack or the mounting fails because bearings move out of position, the lift platform can separate and rest against the vehicle door. When the doors open, the platform can fall.

What if I bought this bus used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your bus is included, then reference recall 16V386 when you contact Starcraft Bus customer service or the repair location handling the Ricon lift inspection.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/16V386000
Starcraft Bus customer service1-800-348-7440
NHTSA recall #16V386
NHTSA recall # (full)16V386000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →