Recall 16V300 covers 99 2016 Dodge Grand Caravan and Town And Country vehicles for loose third-row seatback nuts. Free repair at any franchised Dodge dealer.
Dodge is recalling 99 2016 Grand Caravan and Chrysler Town And Country vehicles because nuts on the third row seatbacks were incorrectly torqued and can loosen. A loose seatback can separate from the seat frame, which increases injury risk, and Dodge dealers will complete the free repair.
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What's wrong?
The third row seat in the 2016 Dodge Grand Caravan and Town And Country uses fasteners to hold the seatback frame to the seat cushion frame. Those fasteners keep the back of the seat locked to the lower cushion structure, so the row stays solid when passengers sit there and when the van moves over bumps.
On affected minivans, the nuts on the third row seatback were tightened with too little torque at assembly. Torque is the tightening force on the nut. When that force is too low, normal vibration and seat movement can loosen the joint. If the joint loosens enough, the seatback frame assembly can separate from the cushion frame assembly.
An owner can notice the seatback feeling loose before the joint fails. A rattle or squeak from the third row is the warning sign named in the recall.
Who's affected?
Covers both minivan nameplates under the same seat assembly recall.
| 2016 Dodge Grand Caravan | seat assembly |
|---|---|
| 2016 Chrysler Town And Country | seat assembly |
| Units affected | 99 |
A matching 2016 Grand Caravan or Town And Country does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
If the third row seatback loosens, it can separate from the seat frame and raise the risk of injury for passengers. Listen for a loose seatback, rattle, or squeak, and schedule the repair soon if your VIN is included. Repair is free at any franchised Dodge dealer.
What should I do?
- Check your VIN to confirm your 2016 Dodge Grand Caravan or Town And Country is included in this recall.
- Contact a franchised Dodge dealer to schedule the free third-row-seatback nut re-torque that secures the loose seatback.
- Bring the recall notice if Dodge mailed one. Reference recall number 16V300 when you call.
- Keep passengers out of the third row until the dealer confirms the seatback nuts are re-torqued.
What happens at the repair
At the dealer, a Dodge technician tightens the nuts on the third row seatbacks so the seatback hardware is secured to the correct specification. The recall repair is free, including parts and labor. FCA US has a reimbursement process for owners who already paid to fix this same issue before the recall work. Send the original receipt or other proof of payment to the company as requested in the owner letter so the expense can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 10, 2016 | Dealer notification began |
|---|---|
| May 16, 2016 | NHTSA published the recall |
| June 30, 2016 | Interim owner notification (was planned for this date) |
| July 1, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V300?
Recall 16V300 covers 99 2016 Dodge Grand Caravan and Town And Country minivans with third-row seatback nuts that were incorrectly torqued. If those nuts loosen, the seatback can separate from the seat frame and increase injury risk. Dealers will re-torque the nuts for free.
What should I do if my 2016 Dodge Grand Caravan or Town And Country is on this recall?
Check your VIN to confirm your specific minivan is included in recall 16V300. If it is, contact a franchised Dodge dealer to schedule the third-row seatback nut re-torque. Reference recall number 16V300 and Chrysler recall number S37 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and dealers will re-torque the third-row seatback nuts free of charge. The remedy has been available since July 1, 2016.
What is the safety risk?
The safety risk is that the third-row seatback can loosen and separate from the seat frame. That creates a higher injury risk for people sitting in or near the third row. If your VIN is included, schedule the free dealer repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V300000 |
|---|---|
| Dodge customer service | 1-800-853-1403 |
| NHTSA recall # | 16V300 |
| NHTSA recall # (full) | 16V300000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →