Recall 16V291 affects 21 2016-2017 Keystone Passport trailers with undersized axles that can overload and fail. Repair is free at any franchised Keystone dealer.
Keystone is recalling 21 2016-2017 Passport model 3350BHWE recreational trailers because they were built with 3500-pound axles instead of the required 4400-pound axles. When loaded to the listed specifications, the incorrect axle can be overloaded and fail, increasing crash risk; Keystone dealers will complete the recall repair free of charge.
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What's wrong?
The rear axle assembly on a 2016-2017 Keystone Passport trailer carries the trailer's weight and keeps the wheels aligned as the trailer moves. On the Passport 3350BHWE, the axle rating matters because the axle has to match the trailer's gross vehicle weight rating, not just hold the wheels in place. A properly rated axle keeps tire contact and camber within the intended range.
On affected trailers, Keystone says the wrong axles were supplied to the production line and installed. The trailers were built with axles rated at 3500 pound capacity instead of the required 4400 pound capacity. That lower capacity leaves the axle working outside the intended load range, which can change wheel camber and lead to uneven tire wear.
Owners can notice improper tire wear before the axle problem worsens. Look for tires wearing unevenly across the tread or a wheel position that does not sit squarely compared with the other side.
Who's affected?
Both model years point to the same rear suspension component.
| 2017 Keystone Passport | rear suspension |
|---|---|
| 2016 Keystone Passport | rear suspension |
| Units affected | 21 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An overloaded incorrect axle can fail and increase the risk of a crash. Watch for loss of camber or uneven tire wear, and stop using the trailer until a dealer inspects it if either appears. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Keystone Passport is included in this recall.
- Contact a franchised Keystone dealer to schedule the free axle replacement that installs the correct-capacity axle.
- Bring the recall notice if Keystone mailed one. Reference recall number 16V291 when you call.
- Avoid loading or towing the trailer to the listed specifications until the correct axle is installed.
What happens at the repair
At the dealer, a Keystone technician replaces the trailer axle covered by the recall. The replacement axle, related parts, and labor are free. If you paid out of pocket for an axle repair before the recall work, Keystone's general reimbursement plan covers eligible documented expenses. Bring repair orders and proof of payment to the service desk so the dealer can explain the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 11, 2016 | NHTSA published the recall |
|---|---|
| May 13, 2016 | Dealer notification began |
| May 13, 2016 | Dealer notification ended |
| May 13, 2016 | Interim owner notification (was planned for this date) |
| May 16, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V291?
Recall 16V291 covers 21 2016-2017 Keystone Passport 3350BHWE recreational trailers built with 3,500 pound axles instead of 4,400 pound axles. If the trailer is loaded to the listed specifications, the axle can be overloaded and fail, increasing crash risk. Keystone dealers will replace the axle for free.
What should I do if my 2016-2017 Keystone Passport is on this recall?
Check your VIN to confirm your specific trailer is included in recall 16V291. If it is, contact a Keystone dealer to schedule the axle replacement. Reference recall number 16V291 and Keystone recall number 16-252 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone dealers will replace the incorrect axle free of charge. The remedy is available now, so ask the dealer service desk about appointment timing for your trailer.
What is the safety risk?
The rear axle can be overloaded if the trailer is loaded to the listed specifications. An overloaded axle can fail, increasing crash risk. Confirm your VIN, then schedule the free axle replacement before loading or towing the trailer at the listed limit.
What if I bought my Keystone Passport used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Passport is included, then call a Keystone dealer and reference recall 16V291. You can also call Keystone customer service at 1-866-425-4369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V291000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 16V291 |
| NHTSA recall # (full) | 16V291000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →