Recall 16V241 affects 13 2014-2015 Toyne Pumper emergency vehicles because the gearbox can shift to neutral. Repair has been completed free through Toyne.
Toyne is recalling 13 2014-2015 Pumper emergency vehicles because certain Hale K Gearboxes can shift from road to neutral while the truck is moving. If that happens on the way to a fire, the delay can hinder fire fighting efforts, and loss of drive increases crash risk; Toyne dealers will complete the repair free of charge.
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What's wrong?
The gearbox on the 2014-2015 Toyne Pumper is part of the powertrain that keeps engine power connected while the truck is being driven. In road gear, it is supposed to stay engaged so the apparatus continues to move under its own power during transit. On these pumpers, the affected Hale K Series gearbox is the part at issue.
The defect starts inside the gearbox housing. Wear in the tooling used to make the gearbox left extra material in the housing, and that material can interfere with proper gear engagement. While the truck is in transit, the gearbox can shift from road to neutral. When that happens, the powertrain no longer stays engaged for normal driving.
There is no warning sign before failure. The truck can be driving normally before the gearbox shifts out of road gear.
Who's affected?
Covers 2014 and 2015 Pumper trucks built with the same manual transmission.
| 2014 Toyne Pumper | manual transmission |
|---|---|
| 2015 Toyne Pumper | manual transmission |
| Units affected | 13 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the gearbox shifts to neutral while the Pumper is headed to a fire, the crew loses drive and the response is delayed. Loss of drive also increases the risk of a crash. Schedule the remedy if your VIN still shows this recall open. Repair is free at any franchised Toyne dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Toyne Pumper is included in this recall.
- Contact Toyne customer service at 1-712-673-2328 to confirm whether the gearbox repair has been completed for your truck.
- Schedule the free gearbox repair if Toyne says the recall is still open for your VIN; the repair fixes the gearbox shifting from road to neutral in transit.
- Reference recall number 16V241 and Toyne recall SB 129 when you call.
- Drive cautiously until Toyne confirms completion; loss of drive can increase crash risk and delay fire response.
What happens at the repair
At the dealer, a Toyne technician removes the affected Hale K gearbox, sends it to Hale for repair, then reinstalls it. Toyne says all affected vehicles have already received this repair, and the gearbox work was completed free of charge. Toyne has a reimbursement plan on file for owners who paid out of pocket before the recall repair was performed. Contact Toyne customer service at 1-712-673-2328 with repair documentation and ask how to submit the claim under recall SB 129.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 31, 2015 | Owner notification mailed |
|---|---|
| April 26, 2016 | NHTSA published the recall |
Frequently asked questions
What is recall 16V241?
Recall 16V241 covers 13 2014-2015 Toyne Pumper emergency vehicles with Hale K Gearboxes that can shift from "road" to "neutral" while the truck is in transit. Toyne's remedy removed the gearbox, had Hale repair it, and reinstalled it for free.
What should I do if my 2014-2015 Toyne Pumper is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 16V241. If it is, verify that the gearbox repair is documented. Toyne's filing says all affected vehicles have been remedied. Reference recall 16V241 and Toyne recall SB 129 when you call Toyne customer service.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost, and Toyne's remedy says the gearbox was removed, repaired by Hale, and reinstalled free of charge. Toyne customer service can confirm repair documentation at 1-712-673-2328.
What is the safety risk?
The safety risk is loss of drive while the emergency vehicle is traveling to a fire. If the gearbox shifts into neutral, the response delay can hinder firefighting efforts. The loss of drive also increases crash risk. Toyne's remedy addresses the gearbox defect.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V241000 |
|---|---|
| Toyne customer service | 1-712-673-2328 |
| NHTSA recall # | 16V241 |
| NHTSA recall # (full) | 16V241000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →