Recall 16V228 affects 844 2015-2016 Toyota 4RUNNER vehicles with incorrect load-carrying labels. Repair is free at any franchised Toyota dealer.
Toyota is recalling 844 2015-2016 4RUNNER SUVs because the Load Carrying Capacity Modification Label can show the wrong added weight for installed accessories. An incorrect label can lead an owner to overload the vehicle, increasing crash risk, and Toyota dealers will complete the recall repair free of charge.
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What's wrong?
The load carrying capacity modification label on a 2015-2016 Toyota 4RUNNER is the weight label that tells an owner how much carrying capacity is left after accessories are installed. It matters because roof, cargo, trim, and other accessories add weight before passengers or luggage go in, so the label helps keep the vehicle loaded within its rated limit.
On affected 4RUNNER vehicles, the accessory weights in Toyota's system were not calculated or recorded correctly. The label understated the added accessory weight, which made the remaining carrying capacity shown to the owner inaccurate. In plain terms, the vehicle had less available payload than the label said.
There is no warning sign before failure. An owner would not hear, feel, or see a mechanical symptom from the label problem, because the defect is incorrect information on the vehicle label, not a broken part.
Who's affected?
Both model years are tied to the same vehicle label component.
| 2015 Toyota 4RUNNER | vehicle label (placard or certification) |
|---|---|
| 2016 Toyota 4RUNNER | vehicle label (placard or certification) |
| Units affected | 844 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
An incorrect load label can lead an owner to overload the vehicle, which increases the risk of a crash. Until the label is corrected, avoid loading near the listed limit and ask the dealer for the accurate rating. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Toyota 4RUNNER is included in this recall.
- Contact a franchised Toyota dealer to schedule the free label installation that corrects the load-carrying-capacity information for installed accessories.
- Bring the recall notice if Toyota mailed one. If not, reference recall number 16V228 and Toyota recall 16R2 when you call.
- Avoid loading the 4RUNNER to its listed limit until the dealer installs the corrected label.
What happens at the repair
At the dealer, a Toyota technician installs an accurate load carrying capacity modification label for the affected 4RUNNER. The label gives the correct added weight for the installed accessories, so the tire and loading information matches the vehicle as equipped. Parts and labor are covered under the recall. If you've already paid for a related label correction, keep the repair invoice and ask the service desk how the manufacturer's general reimbursement plan applies to documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 20, 2016 | NHTSA published the recall |
|---|---|
| April 20, 2016 | Dealer notification began |
| April 20, 2016 | Dealer notification ended |
| June 1, 2016 | Owner notification mailed |
| June 1, 2016 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V228?
Recall 16V228 covers 844 2015-2016 Toyota 4RUNNER vehicles with Gulf States-installed accessories and an incorrect load-carrying-capacity label. The wrong label can lead an owner to overload the vehicle, increasing crash risk. A Toyota dealer will install an accurate label for free.
What should I do if my 2015-2016 Toyota 4RUNNER is on this recall?
Check your VIN to confirm your specific 4RUNNER is included in recall 16V228. If it is, contact a franchised Toyota dealer and ask for the corrected load-carrying-capacity label. Reference recall 16V228 when you call. The label repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the recall defect at no cost to the owner. For recall 16V228, a Toyota dealer will install the accurate load-carrying-capacity label free of charge.
What is the safety risk?
The safety risk is overloading the vehicle because the load-carrying-capacity label lists the wrong added accessory weight. An overloaded 4RUNNER increases crash risk. Until the corrected label is installed, follow the vehicle's loading limits carefully and schedule the free label repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V228000 |
|---|---|
| Toyota customer service | 1-800-444-1074 |
| NHTSA recall # | 16V228 |
| NHTSA recall # (full) | 16V228000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →