Recall 16V123 affects 239 2016 Pierce fire and emergency vehicles for loose driveshaft universal-joint cap fasteners. Repair is free at any franchised Pierce dealer.
Pierce is recalling 239 2016 Quantum, Velocity, Impel, Dash Cf, Arrow Xt, Enforcer, and Saber fire and emergency vehicles because a fastener cap over the drive shaft universal joint was improperly tightened on affected vehicles. If that cap detaches, it can become a road hazard or let the universal joint separate, increasing crash risk; Pierce dealers will complete the repair free of charge.
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What's wrong?
The driveshaft on 2016 Pierce Quantum, Velocity, Impel, Dash Cf, Arrow Xt, Enforcer, and Saber fire and emergency vehicles carries engine power through the driveline to the wheels. At the universal joint, bearing caps hold the joint in place while it changes angle as the suspension and drivetrain move. The cap fasteners have to stay tight so the shaft stays centered and balanced.
On affected vehicles, those universal joint cap bolts were loosened during assembly and were not torqued again to specification. That leaves the bearing cap clamped with less force than designed. As the vehicle runs, the loose fasteners let the joint move out of balance, which can make the driveshaft vibrate and place extra stress on the driveline.
The warning sign is vibration that grows stronger as the driveshaft becomes more unbalanced. A service inspection can also find the problem by looking at the joint and checking fastener torque.
Who's affected?
Covers the Quantum, Velocity, Impel, Dash Cf, Arrow Xt, Enforcer, and Saber, all tied to the same driveline component.
| 2016 Pierce Quantum | driveline |
|---|---|
| 2016 Pierce Velocity | driveline |
| 2016 Pierce Impel | driveline |
| 2016 Pierce Dash Cf | driveline |
| 2016 Pierce Arrow Xt | driveline |
| 2016 Pierce Enforcer | driveline |
| 2016 Pierce Saber | driveline |
| Units affected | 239 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2016 Pierce model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An improperly tightened universal joint cap can detach from the vehicle and become a road hazard. The joint can also separate, leaving the vehicle unable to be driven and increasing the risk of a crash. A growing vibration is a warning sign to stop and arrange service. Repair is free at any franchised Pierce dealer.
What should I do?
- Check your VIN to confirm your 2016 Pierce Quantum, Velocity, Impel, Dash Cf, Arrow Xt, Enforcer, or Saber is included in this recall.
- Contact a franchised Pierce dealer to schedule the free drive shaft universal joint cap bolt inspection and correction that secures the universal joint caps.
- Bring the recall notice if you have it. Reference recall number 16V123 when you call.
- Drive only as needed until the inspection is complete, because a loose universal joint cap can detach or let the joint separate.
- Call Pierce customer service at 1-888-974-3723 with questions about Pierce recall 74B270.
What happens at the repair
At the dealer, a Pierce technician checks the bolts that hold the universal joint caps on the drive shaft. If any bolt is loose or not tightened to specification, the technician corrects the tightness before the vehicle is returned to service. The recall repair is available now, and parts and labor are free under Pierce campaign 16V123. Ask the service desk to confirm the inspection is complete before release.
Timeline
| March 2, 2016 | NHTSA published the recall |
|---|---|
| March 14, 2016 | Dealer notification began |
| March 14, 2016 | Interim owner notification (was planned for this date) |
| March 25, 2016 | Owner notification mailed |
| March 28, 2016 | Dealer notification ended |
Frequently asked questions
What is recall 16V123?
Recall 16V123 covers 239 2016 Pierce Quantum, Velocity, Impel, Dash Cf, Arrow Xt, Enforcer, and Saber emergency vehicles with universal joint cap fasteners that were improperly tightened. A Pierce dealer will inspect and correct the universal joint cap bolt tightness for free.
What should I do if my 2016 Pierce Quantum, Velocity, Impel, Dash Cf, Arrow Xt, Enforcer, or Saber is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 16V123. If it is, contact a franchised Pierce dealer to schedule the driveshaft universal joint cap fastener inspection and correction. Reference recall number 16V123 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost. Pierce dealers will check the tightness of the universal joint cap bolts and correct them for free if the fasteners are not properly tightened.
What is the safety risk?
The risk is a driveshaft universal joint cap detaching and becoming a road hazard. The universal joint can also separate, leaving the emergency vehicle unable to be driven and increasing crash risk. The repair path is a free dealer inspection and correction of the cap fasteners.
Who can I call about Pierce recall 16V123?
Call Pierce customer service at 1-888-974-3723 or contact a franchised Pierce dealer. Have your VIN ready and reference recall number 16V123 so the service desk can confirm the campaign and schedule the free universal joint cap fastener inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V123000 |
|---|---|
| Pierce customer service | 1-888-974-3723 |
| NHTSA recall # | 16V123 |
| NHTSA recall # (full) | 16V123000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →