Chrysler recall 16V044 covers 184 2014-2016 Town And Country and Grand Caravan vehicles for windshield displacement. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 184 2014-2016 Town And Country and Grand Caravan minivans because expired urethane primer was used when installing the windshield. In a crash, the windshield can dislodge and increase the risk of occupant injury; Chrysler dealers will complete the recall repair free of charge.
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What's wrong?
The windshield in affected 2014-2016 Chrysler Town And Country and Grand Caravan vehicles is bonded to the body with urethane adhesive. That adhesive is the glue-like material that holds the glass in place, and the primer prepares the surface so the adhesive grips correctly. The windshield is also part of the crash structure covered by FMVSS 212, Windshield Mounting.
On these vehicles, the problem is the bond, not the glass itself. Windshields at Windsor Assembly Plant were repaired and attached using expired urethane primer. When the primer is too old, the adhesive bond loses strength. In a crash, that weak bond can let the windshield move out of position instead of staying mounted to the body.
There is no warning sign before failure. The windshield can look normal in daily driving, so the VIN decides whether this recall applies.
Who's affected?
Both minivan nameplates are tied to the same windshield visibility component across the 2014, 2015, and 2016 model years.
| 2015 Chrysler Town And Country | visibility component |
|---|---|
| 2016 Chrysler Town And Country | visibility component |
| 2014 Dodge Grand Caravan | visibility component |
| 2015 Dodge Grand Caravan | visibility component |
| Units affected | 184 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
A recalled windshield can dislodge during a crash and increase the risk of occupant injury. Treat this as a crash protection problem, not a cosmetic glass issue, and schedule the recall repair soon. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2014-2016 Town And Country or Grand Caravan is included in this recall.
- Contact a franchised Chrysler dealer to schedule the free windshield replacement that fixes the expired-primer mounting problem.
- Bring the recall notice if Chrysler mailed one, or give the dealer recall number 16V044 when you call.
- Drive cautiously until the repair is complete, because the windshield can dislodge during a crash if the vehicle is included.
What happens at the repair
At the dealer, a Chrysler technician removes the windshield installed with expired urethane primer and replaces it with a properly bonded windshield. The recall covers the replacement parts and labor, so the dealer repair is free. If you already paid for a related windshield repair before the recall notice, Chrysler's reimbursement process asks owners to send the original receipt or other proof of payment to the company for confirmation of the expense.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 28, 2016 | NHTSA published the recall |
|---|---|
| March 4, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 16V044?
Recall 16V044 covers 184 2014-2016 Chrysler Town And Country and Dodge Grand Caravan vehicles with windshield primer that was expired during installation. In a crash, the windshield can dislodge and increase occupant injury risk. Chrysler dealers will replace the windshield for free.
What should I do if my 2014-2016 Chrysler Town And Country or Dodge Grand Caravan is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 16V044. If it is, contact a franchised Chrysler dealer to schedule the windshield replacement. Reference recall number 16V044 and Chrysler recall number S02 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Chrysler's remedy says dealers will replace the windshield free of charge. Parts and labor are covered at a franchised Chrysler dealer.
What is the safety risk?
The safety risk is occupant injury if the windshield separates during a crash. The windshield is part of the vehicle's crash protection, and this recall involves expired urethane primer used during installation. If your VIN is included, schedule the free windshield replacement.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your Town And Country or Grand Caravan is included, then call a franchised Chrysler dealer with recall number 16V044 or S02.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V044000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 16V044 |
| NHTSA recall # (full) | 16V044000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →