Recall 16V024 affects 9 2014-2015 Rosenbauer Commander fire trucks for loose ball joints that can separate. Repair is free at any franchised Rosenbauer dealer.
Rosenbauer is recalling 9 2014-2015 Commander fire truck cabs and chassis because loose ball joints in the Independent Front Suspension assemblies can separate and cause loss of steering control. A loss of steering control increases the risk of a crash, and Rosenbauer dealers will complete the recall repair free of charge.
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What's wrong?
The front suspension on 2014-2015 Rosenbauer Commander fire truck cab and chassis uses upper and lower ball joints in the Independent Front Suspension. A ball joint is a pivot point that lets the front wheel and control arm move up and down while the steering system turns the wheel. The joint has to stay seated and tight for the truck to steer predictably.
On affected Commanders, the threaded ball joints were not tightened to specification, were assembled without the required threadlocker, or both. Threadlocker helps keep the threads from backing out under vibration and load. If the joint loosens, a gap can open between the ball joint seating flange and the part it mounts to. If separation happens, the front suspension loses that pivot connection and the driver can lose steering control.
Before a complete separation, a mechanic can see a gap between the ball joint seating flange and the mating part. The operator can also feel slight steering misalignment, including a pull to one side.
Who's affected?
The same Commander model appears for both model years, with separate component listings for the lower control arm, upper control arm, and steering system.
| 2014 Rosenbauer Commander | lower control arm |
|---|---|
| 2014 Rosenbauer Commander | upper control arm |
| 2014 Rosenbauer Commander | steering system |
| 2015 Rosenbauer Commander | lower control arm |
| 2015 Rosenbauer Commander | upper control arm |
| 2015 Rosenbauer Commander | steering system |
| Units affected | 9 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the ball joint separates, the driver can lose steering control, which increases the risk of a crash. A mechanic can see a gap at the ball joint seating flange before complete separation, and the driver can feel steering pull or misalignment. Treat those signs as a reason to stop using the vehicle and call the dealer. Repair is free at any franchised Rosenbauer dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Rosenbauer Commander is included in this recall.
- Contact a franchised Rosenbauer dealer to confirm the free ball-joint rework is complete or to schedule it if the truck still needs the repair.
- Bring the recall notice if Rosenbauer mailed one. If not, reference recall number 16V024 when you call.
- Avoid unnecessary trips until Rosenbauer confirms the ball-joint rework is complete.
What happens at the repair
For NHTSA campaign 16V024, Rosenbauer notified affected owners and completed the recall repair by reworking the ball joint on the Independent Front Suspension assembly. At service, a Rosenbauer technician reworks the ball joint so the joint is secured against separation. The recall filing says Rosenbauer repaired all affected vehicles free of charge. If your Commander still shows an open recall, ask the dealer or Rosenbauer service desk to confirm the repair history before the vehicle returns to service.
Timeline
| September 2, 2015 | Owner notification mailed |
|---|---|
| October 7, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 21, 2016 | NHTSA published the recall |
Frequently asked questions
What is recall 16V024?
Recall 16V024 covers 9 2014-2015 Rosenbauer Commander fire truck cabs and chassis with Reyco Granning independent front suspension assemblies. Loose ball joints can separate and cause a loss of steering control. Rosenbauer reworked the ball joint free of charge.
What should I do if my 2014-2015 Rosenbauer Commander is on this recall?
Check your VIN to confirm your specific fire truck is included in recall 16V024. If it is, contact Rosenbauer service or a franchised Rosenbauer dealer and reference recall 16V024 or TSB 01-009-15. Rosenbauer says the ball-joint rework is free.
Does the recall repair cost anything?
No. Federal recall law requires the recall repair at no cost, and Rosenbauer's remedy says the ball-joint rework was performed free of charge. Owners can contact Rosenbauer customer service at 1-651-462-1000 with the recall number.
What is the safety risk?
The safety risk is loss of steering control. The recalled front suspension assemblies have ball joints that can loosen and separate, which increases crash risk. If your VIN is included and the rework has not been completed, arrange the free repair before returning the truck to service.
When were owners notified about recall 16V024?
Rosenbauer notified affected owners beginning September 2, 2015. The recall covers a small group of 2014-2015 Commander fire truck cabs and chassis, and Rosenbauer says all vehicles were repaired by reworking the ball joint free of charge.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V024000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 16V024 |
| NHTSA recall # (full) | 16V024000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →