Recall 16V022 covers 91 2011-2012 Setra S407 Cc and S417 Tc buses for missing seat J-Bracket welds. Repair is free at any franchised Setra dealer.
Setra is recalling 91 2011-2012 S407 Cc and S417 Tc buses with Recaro driver seats because the seat belt anchorage assembly can separate from a J-Bracket with missing welds. If that happens in a crash, the driver is not properly restrained, and Setra dealers will complete the repair free of charge.
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What's wrong?
The driver's seat in the 2011-2012 Setra S407 Cc and S417 Tc buses uses a Recaro ERGO-M commercial bus operator's seat. A J-Bracket under that seat supports the seat belt anchorage assembly, the mounting point that keeps the buckle side of the belt tied to the seat structure during a hard stop or crash load.
On affected seats, the J-Bracket was built without the full weld pattern. The supplier used three welds where five were required, so the bracket does not have the same tested strength as the corrected part. Under load, the seat belt buckle bracket can separate from the J-Bracket assembly instead of staying anchored to the seat.
There is no warning sign before failure. The seat can look normal in daily use because the missing welds are underneath the bracket, not a driver-facing wear item.
Who's affected?
The scope spans Setra S407 Cc and S417 Tc buses from the 2011 and 2012 model years, with the seat assembly listed throughout.
| 2012 Setra S407 Cc | seat assembly |
|---|---|
| 2011 Setra S417 Tc | seat assembly |
| 2012 Setra S417 Tc | seat assembly |
| Units affected | 91 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
If the seatbelt anchorage separates from the J-Bracket, the driver is not properly restrained in a crash, increasing injury risk. There is no warning sign before separation, so schedule the inspection and repair soon. Repair is free at any franchised Setra dealer.
What should I do?
- Check your VIN to confirm your 2011-2012 Setra S407 Cc or S417 Tc bus is included in this recall.
- Contact a franchised Setra dealer to schedule the free seat inspection and any needed J-Bracket replacement.
- Ask the dealer to inspect the Recaro driver seat J-Bracket welds, since missing welds can let the seat belt anchorage separate from the bracket.
- Bring the recall notice if Setra mailed one. If not, reference recall number 16V022 when you call.
- Call Setra customer service at 1-800-241-2947 with questions about scheduling or recall number 91.10U10086A.
What happens at the repair
At the dealer, a Setra technician inspects the Recaro driver seat to check whether any J-Bracket welds are missing. If a J-Bracket is missing welds, the technician removes and replaces that bracket. The inspection, replacement parts, and labor are free under the recall. If you already paid out of pocket for seat anchorage or J-Bracket work tied to this recall, ask Setra customer service how to submit documentation under the reimbursement plan on file.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 20, 2016 | NHTSA published the recall |
|---|---|
| February 24, 2016 | Owner notification mailed |
| March 1, 2016 | Dealer notification began |
| March 1, 2016 | Dealer notification ended |
| March 1, 2016 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 1, 2016 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 16V022?
Recall 16V022 covers 91 2011-2012 Setra S407 Cc and S417 Tc buses equipped with Recaro Ergo-M commercial bus driver seats. Missing J-Bracket welds can let the seatbelt anchorage assembly separate, which raises driver injury risk in a crash. Setra dealers inspect the seat and replace affected J-Brackets for free.
What should I do if my 2011-2012 Setra S407 Cc or S417 Tc is on this recall?
Check your VIN to confirm your specific bus is included in recall 16V022. If it is, contact a franchised Setra dealer or Setra customer service at 1-800-241-2947 to schedule the seat inspection. Reference Setra recall number 91.10U10086A when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 16V022, Setra will inspect the Recaro driver seat and replace any J-Bracket with missing welds free of charge at a franchised Setra dealer.
What is the safety risk?
The risk in recall 16V022 is driver restraint failure in a crash. If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver is not properly restrained, which raises injury risk. The repair path is a free inspection and J-Bracket replacement when missing welds are found.
When did the Setra recall repair begin?
The recall repair began on February 24, 2016. Owners of affected 2011-2012 Setra S407 Cc and S417 Tc buses can contact a franchised Setra dealer to schedule the Recaro seat inspection and any needed J-Bracket replacement under recall 16V022.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/16V022000 |
|---|---|
| Setra customer service | 1-800-241-2947 |
| NHTSA recall # | 16V022 |
| NHTSA recall # (full) | 16V022000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →