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Campaign 16V014 Posted January 15, 2016 1,762 units

2008-2014 Startrans Shuttle Bus Recall 16V014: Lift

RN
Reviewed by the RecallNotify editorial team
Published May 31, 2026

Recall 16V014 covers 1,762 2008-2014 Startrans shuttle buses with wheelchair lift link-arm bearings that shift. Repair is free at franchised Startrans dealers.

Startrans is recalling 1,762 2008-2014 Candidate, Sentinel Bus, Azure Hybrid, President, Senator, President S2, Senator Hd, Senator Ii, and Trolley shuttle buses because certain Ricon wheelchair lift arms have pivot holes that are too large. If the bearings move out of position, the stowed platform can loosen and fall when the doors open, increasing injury risk; Startrans dealers will complete the free repair.

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What's wrong?

The wheelchair lift on affected 2008-2014 Startrans shuttle buses is the platform system that raises and lowers a passenger using a mobility device. Its folding link arms guide the platform as it moves, and the bearings inside those arms keep the joints aligned while the lift carries weight.

On these buses, certain Ricon S-Series lifts were built with folding link arm pivot holes that are too large. Those oversized holes let the bearings shift out of position instead of staying seated in the arm. Once that happens, the lift mechanism loses the alignment it needs for controlled platform movement.

An owner, driver, or service technician can see the warning sign during inspection. A bearing that has moved out of position is visible at the folding link arm, so the lift should be checked before it is used again.

Who's affected?

The scope crosses Startrans bus model lines built from 2008-2014, all tied to equipment adaptive/mobility.

2012 Startrans Candidate Equipment adaptive/mobility
2014 Startrans Sentinel Bus Equipment adaptive/mobility
2010 Startrans Azure Hybrid Equipment adaptive/mobility
2009 Startrans Azure Hybrid Equipment adaptive/mobility
2010 Startrans Candidate Equipment adaptive/mobility
Units affected1,762
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Displaced lift-platform bearings can let the stowed platform move too much, damage the mounting, and let the platform fall out when the doors are opened. That creates an injury risk for the lift operator. A displaced bearing is visible during inspection, so have the lift inspected and repaired before using it again. Repair is free at any franchised Startrans dealer.

What should I do?

  1. Check your VIN to confirm your 2008-2014 Startrans Candidate, Sentinel Bus, Azure Hybrid, President, Senator, President S2, Senator Hd, Senator Ii, or Trolley is included in this recall.
  2. Contact a franchised Startrans dealer to schedule the free wheelchair-lift inspection and repair that checks the link arms, bearings, and platform for damage.
  3. Bring the recall notice if Startrans mailed one, or reference recall number 16V014 when you call.
  4. Avoid using the wheelchair lift until the dealer completes the inspection and replaces damaged parts.

What happens at the repair

At the dealer, a Startrans technician inspects the wheelchair lift link arms for damage and displaced bearings, then checks the platform for cracks. Any damaged lift or platform parts are replaced free under the recall. Parts and labor are covered. Startrans has a general reimbursement plan on file for owners who already paid out of pocket for the same repair before the recall notice. Contact Startrans customer service with repair documents to ask how to submit a claim.

ReimbursementReimbursement available

Timeline

January 15, 2016 NHTSA published the recall
March 3, 2016 Dealer notification began
March 3, 2016 Dealer notification ended
March 10, 2016 Interim owner notification (was planned for this date)
March 14, 2016 Owner notification mailed

Frequently asked questions

What is recall 16V014?

Recall 16V014 covers 1,762 2008-2014 Startrans shuttle buses equipped with certain Ricon wheelchair lifts. The lift link arms have oversized pivot holes, which can let bearings move out of position. Startrans dealers inspect the link arms and platform, then replace damaged parts free of charge.

What should I do if my 2008-2014 Startrans Candidate, Sentinel Bus, Azure Hybrid, President, Senator, President S2, Senator Hd, Senator Ii, or Trolley is on this recall?

Check your VIN to confirm your specific bus is included in recall 16V014. If it is, contact a franchised Startrans dealer to schedule the wheelchair lift inspection and repair. Reference recall number 16V014 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 16V014, Startrans dealers inspect the wheelchair lift link arms and platform, then replace damaged link arms, displaced bearings, cracked platform parts, or other damaged parts free of charge.

What is the safety risk?

The risk is that the stowed wheelchair lift platform can move too much if the bearings shift out of position. That movement can damage the platform mounting. When the doors open, the platform can fall out of the bus and injure the lift operator.

What if my bus already had the older wheelchair lift recall repair?

This recall still applies. The source remedy states that buses and wheelchair lifts repaired under the similar 2014 recall remain affected by recall 16V014. Check your VIN, then ask the Startrans dealer to inspect the Ricon lift under this recall.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/16V014000
Startrans customer service1-800-642-4889
NHTSA recall #16V014
NHTSA recall # (full)16V014000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →