Campaign 16V007 Posted January 11, 2016 662 units

2008-2011 Gulf Stream Motor Home Recall 16V007: Entry Steps

Recall 16V007 covers 662 2008-2011 Gulf Stream motor homes with unstable electric entry steps. Repair is free at any franchised Gulf Stream dealer.

Gulf Stream is recalling 662 2008-2011 motor homes, including Yellowstone and Tour Master models, because Lippert Coachstep electric entry steps can become unstable when a fan gear bolt fractures. Unstable steps increase the risk of injury during entry or exit, and the Gulf Stream dealer repair will be free once available.

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What's wrong?

The affected Gulf Stream motor homes use Lippert-brand Coachstep Double and Triple Electric Steps at the entry door. These electric steps extend when someone enters or exits the coach and are supposed to stay in a stable position while weight is placed on them. A fan gear assembly helps move and hold the step mechanism in the expected position.

In recall 16V007, the concern is that the bolt attaching the fan gear assembly to the steps fractures. When that bolt breaks, the fan gear separates from the step mechanism. The recall filing does not identify the cause of the fracture. The repair adds a retainer bracket and mechanical fasteners to keep the step mechanism secured.

Owners face a step that does not stay where expected and becomes unstable. There is no warning sign before failure.

Who's affected?

All listed Gulf Stream RV lines are tied to the same recreational vehicle or trailer equipment category across 2008-2011.

2009 Gulf Stream Yellowstone Recreational vehicle/trailer
2010 Gulf Stream Tour Master Recreational vehicle/trailer
2009 Gulf Stream Toy Hauler Recreational vehicle/trailer
2008 Gulf Stream Yellowstone Recreational vehicle/trailer
2011 Gulf Stream Caribbean Recreational vehicle/trailer
Units affected662
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.

What's the safety risk?

NHTSA campaign 16V007 says unstable entry and exit steps increase the risk of injury. Use the steps carefully, and keep passengers off any step that feels loose or unsupported until the dealer repairs it. Repair will be free at any franchised Gulf Stream dealer once available.

What should I do?

  1. Check your VIN to confirm your 2008-2011 Gulf Stream Yellowstone, Tour Master, Toy Hauler, Caribbean, Endura, Super Nova, Sun Voyager, Conquest, Independence, Conquest Super C, B Touring Cruiser, Crescendo, Sun Sport, or Gladiator is included in this recall.
  2. Wait for Gulf Stream's owner notice if you have not received it; the recall began on March 1, 2016.
  3. Call Gulf Stream customer service at 1-800-289-8787 with questions and reference recall number 16V007 when you call.
  4. Ask a franchised Gulf Stream dealer about the free retainer-bracket repair that reinforces the electric step operating mechanism.
  5. Use extra care when entering or exiting the motor home until the step repair is complete.

What happens at the repair

Gulf Stream has identified the repair: once available, a Gulf Stream technician installs a retainer bracket to reinforce the electric step operating mechanism. The final dealer repair will be free once it opens. Gulf Stream lists a general reimbursement plan for this recall, so documented out-of-pocket repairs tied to the step operating mechanism can be submitted under that plan. Keep invoices, payment records, and any service notes that show the repair involved the Lippert-brand Coachstep electric steps.

ReimbursementReimbursement available

Timeline

January 11, 2016 NHTSA published the recall
March 1, 2016 Owner notification mailed

Frequently asked questions

What is recall 16V007?

Recall 16V007 covers 662 2008-2011 Gulf Stream motor homes with Lippert Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly can fracture, letting the gear disengage and leaving the entry steps unstable. Gulf Stream dealers install a retainer bracket for free.

What should I do if my 2008-2011 Gulf Stream motor home is on this recall?

Check your VIN to confirm your specific Gulf Stream motor home is included in recall 16V007. If it is, contact a franchised Gulf Stream dealer or Gulf Stream customer service at 1-800-289-8787 and ask for the free retainer bracket repair. Reference recall number 16V007 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Gulf Stream dealers install a retainer bracket to reinforce the step operating mechanism free of charge under recall 16V007.

What is the safety risk?

The safety risk is unstable entry and exit steps. If the fan gear disengages, the steps can fail to stay in the expected position, increasing the risk of injury when someone enters or exits the motor home. Use extra care around the steps until the repair is complete.

What if I bought my Gulf Stream motor home used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Gulf Stream motor home is included, then call a franchised Gulf Stream dealer and reference recall number 16V007.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/16V007000
Gulf Stream customer service1-800-289-8787
NHTSA recall #16V007
NHTSA recall # (full)16V007000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →