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Campaign 15V880 Posted December 28, 2015 14,889 units

2007-2015 Tiffin Motorhome Recall 15V880: Entry Steps

RN
Reviewed by the RecallNotify editorial team
Published May 31, 2026

Recall 15V880 covers 14,889 2007-2015 Tiffin motorhomes for unstable electric entry steps. Repair is free at any franchised Tiffin dealer.

Tiffin is recalling 14,889 2007-2015 Allegro, Allegro Bay, Bay, Phaeton, and Bus motorhomes equipped with certain Coachstep Double and Triple Electric Steps. A fractured bolt can let the fan gear disengage, leaving the entry steps unstable and raising the risk of injury; the Tiffin dealer repair will be free once available.

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What's wrong?

The recalled equipment is the Coachstep Double and Triple Electric Step used on certain 2007-2015 Tiffin Allegro, Allegro Bay, Bay, Phaeton, and Bus motorhomes. These powered entry steps extend and retract to give people a stable place to step when entering or leaving the coach. A fan gear assembly helps move the step mechanism, and a bolt holds that assembly in position.

On affected motorhomes, that bolt can fracture. When it breaks, the fan gear assembly can disengage from the step mechanism instead of holding the steps where the motor placed them. The steps then do not stay in the expected position and can feel unstable under a person's weight.

There is no warning sign before failure. Treat any loose, shifting, or uneven entry step as a reason to avoid using that step until it is inspected and repaired.

Who's affected?

Spans five Tiffin motorhome lines across 2007-2015, all tied to the recreational vehicle/trailer equipment category.

2009 Tiffin Allegro Recreational vehicle/trailer
2010 Tiffin Allegro Recreational vehicle/trailer
2007 Tiffin Allegro Bay Recreational vehicle/trailer
2008 Tiffin Allegro Recreational vehicle/trailer
2010 Tiffin Bay Recreational vehicle/trailer
Units affected14,889
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

Unstable entry and exit steps increase the risk of injury while people board or leave the motorhome. Use the steps carefully, keep passengers clear of loose movement, and contact the dealer for the repair path. Repair will be free at any franchised Tiffin dealer once available.

What should I do?

  1. Check your VIN to confirm your 2007-2015 Tiffin Allegro, Allegro Bay, Bay, Phaeton, or Bus is included in this recall.
  2. Contact Tiffin customer service at 1-256-356-8661 to confirm repair instructions for your motorhome.
  3. Ask a franchised Tiffin dealer about the free retainer bracket and Coachstep linkage repair that stabilizes the entry steps.
  4. Reference recall number 15V880 when you call, and bring the recall notice if Tiffin mailed one to you.
  5. Use extra care when entering or exiting the motorhome until the step repair is complete.

What happens at the repair

Once the dealer repair is available, a Tiffin technician will install a retainer bracket on the Coachstep double step assemblies. For trip step assemblies, the technician will replace the Coachstep Linkage Assembly and install a retainer bracket. Parts and labor are covered under the recall once the repair opens. The work is aimed at keeping the electric steps in their expected position instead of allowing unstable movement at the step assembly.

Timeline

December 28, 2015 NHTSA published the recall
February 10, 2016 Owner notification mailed

Frequently asked questions

What is recall 15V880?

Recall 15V880 covers 14,889 2007-2015 Tiffin motorhomes equipped with certain Coachstep Double and Triple Electric Steps. A step-assembly bolt can fracture, letting the gear disengage so the entry steps do not stay stable. Dealers will install the required bracket or linkage parts for free.

What should I do if my 2007-2015 Tiffin Allegro, Allegro Bay, Bay, Phaeton, or Bus is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 15V880. If it is, contact a franchised Tiffin dealer or Tiffin customer service at 1-256-356-8661 to schedule the step repair. Reference recall number 15V880 when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Tiffin's remedy provides the step repair free of charge. Dealers will install a retainer bracket on double-step assemblies or replace the trip-step linkage assembly and install a retainer bracket.

What is the safety risk?

The safety risk is an unstable entry or exit step. If the step does not stay in the expected position, a person entering or leaving the motorhome can lose footing and be injured. Until the repair is complete, use extra care around the steps and schedule the free repair.

What if I bought my Tiffin motorhome used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Tiffin motorhome is included, then call a franchised Tiffin dealer or Tiffin customer service with recall number 15V880.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V880000
Tiffin customer service1-256-356-8661
NHTSA recall #15V880
NHTSA recall # (full)15V880000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →